Title: 403 ERROR
Last modified: April 13, 2023

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# 403 ERROR

 *  Resolved [French SEO Agency Nemred Paris](https://wordpress.org/support/users/romain22/)
 * (@romain22)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/403-error-130/)
 * Hi there, I uploaded knowledgebase-helpdesk’ plugin and it returned a fatal error.
   I then turned it of but noiw I get a 403 error code every time I want to save
   parameters (/wp-admin/admin.php?page=wpbot). So The bot is now totally useless
   to me since I can’t input and save any thing anymore.
 * According to the log, the issue is related to the ‘knowledgebase-helpdesk’ plugin.
   
   Fatal error: Cannot redeclare qcld_wb_chatboot_defualt_options() (previously 
   declared in /wp-content/plugins/chatbot/qcld-wpwbot.php:1621) in /wp-content/
   plugins/knowledgebase-helpdesk/kbx-wpbot/chatbot/qcld-wpwbot.php on line 1320
 * Any way to fix that ?

Viewing 1 replies (of 1 total)

 *  Plugin Author [QuantumCloud](https://wordpress.org/support/users/quantumcloud/)
 * (@quantumcloud)
 * [3 years, 4 months ago](https://wordpress.org/support/topic/403-error-130/#post-16652499)
 * Hi Romain,
 * The KnowldegeBase plugin also contains the WPBot lite. So the both will not work
   on the same site. Please deactivate the stand alone chatbot and use the ChatBot
   included with the KnowledgeBase X plugin. If you face any issue there, kindly
   open a thread under the KnowledgeBase plugin.
 * Thank you!

Viewing 1 replies (of 1 total)

The topic ‘403 ERROR’ is closed to new replies.

 * ![](https://ps.w.org/chatbot/assets/icon-256x256.gif?rev=3334120)
 * [WPBot - AI ChatBot for Live Support, Lead Generation, AI Services](https://wordpress.org/plugins/chatbot/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/chatbot/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/chatbot/)
 * [Active Topics](https://wordpress.org/support/plugin/chatbot/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/chatbot/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/chatbot/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [QuantumCloud](https://wordpress.org/support/users/quantumcloud/)
 * Last activity: [3 years, 4 months ago](https://wordpress.org/support/topic/403-error-130/#post-16652499)
 * Status: resolved