Title: 403 Error
Last modified: December 16, 2021

---

# 403 Error

 *  Resolved [acvbien](https://wordpress.org/support/users/acvbien/)
 * (@acvbien)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/403-error-113/)
 * Hi
    When entering the email that arrives to make the review, clicking on the 
   button gives a response of 403 error and Request blocked. That had not happened
   to me. What could it be?
 * Thanks
    Alejandro
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2F403-error-113%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 9 replies - 1 through 9 (of 9 total)

 *  Plugin Support [cusrev](https://wordpress.org/support/users/cusrev/)
 * (@cusrev)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/403-error-113/#post-15171545)
 * Thanks for using our plugin!
 * Sorry, I don’t understand what page do you mean. Can you please share a screenshot
   illustrating the problem?
 *  Thread Starter [acvbien](https://wordpress.org/support/users/acvbien/)
 * (@acvbien)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/403-error-113/#post-15171585)
 * Hi, thank you for your quick and attentive response.
    I don’t know why but even
   the site [https://www.cusrev.com/business/](https://www.cusrev.com/business/)
   marked the same error, but now everything works ok,it allows making reviews normally
   Thanks, Alejandro
 *  Plugin Support [cusrev](https://wordpress.org/support/users/cusrev/)
 * (@cusrev)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/403-error-113/#post-15171691)
 * Thanks for providing additional information. This is weird but if it works now,
   can we conclude that the issue is resolved?
 *  Thread Starter [acvbien](https://wordpress.org/support/users/acvbien/)
 * (@acvbien)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/403-error-113/#post-15171696)
 * Yes please, all works fine as usual.
 * Thanks a lot.
 * Alejandro
 *  Thread Starter [acvbien](https://wordpress.org/support/users/acvbien/)
 * (@acvbien)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/403-error-113/#post-15185500)
 * Hi
    Again when testing a review, instead of opening the format to make it, I 
   get this error:
 * ————————————————————————————–
 *     ```
       403 ERROR
       The request could not be satisfied.
       Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner.
       If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.
       Generated by cloudfront (CloudFront)
       Request ID: 0kYlDFNByBfwnZaPOHC6XdyC71IPZk3Qa5ZQvYYQMOs5QcmK28hx6A ==
       ```
   
 * —————————————————————————————
    What I also observed is that this error does it
   only on “desktop”; on the mobile there is no problem.
 * Thanks,
 * Alejandro
 *  Plugin Support [cusrev](https://wordpress.org/support/users/cusrev/)
 * (@cusrev)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/403-error-113/#post-15186209)
 * Thanks for providing additional information!
 * Can you please tell me if it is happening with a specific browser on your desktop
   computer or any browser?
 *  Thread Starter [acvbien](https://wordpress.org/support/users/acvbien/)
 * (@acvbien)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/403-error-113/#post-15186267)
 * Hi
    Thanks, this happens in any browser but only on desktop and I guess at specific
   times because I let a few hours go by and that’s when the blocking goes away 
   and I can do the normal process.
 * Thanks,
 * Alejandro
 *  Plugin Support [cusrev](https://wordpress.org/support/users/cusrev/)
 * (@cusrev)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/403-error-113/#post-15188222)
 * Thanks for providing additional information!
 * It seems like your traffic gets blocked by the firewall installed on our website.
   We’ve made some adjustments – the review forms shouldn’t be blocked to you anymore.
   Please check and let me know if the problem still occurs.
 *  Thread Starter [acvbien](https://wordpress.org/support/users/acvbien/)
 * (@acvbien)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/403-error-113/#post-15188811)
 * Hi
    Apparently now if it no longer blocks me, I have already performed several
   tests in different browsers and everything is normal now. Thanks a lot.
 * Alejandro

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘403 Error’ is closed to new replies.

 * ![](https://ps.w.org/customer-reviews-woocommerce/assets/icon-256x256.png?rev
   =2532349)
 * [Customer Reviews for WooCommerce](https://wordpress.org/plugins/customer-reviews-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/customer-reviews-woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/customer-reviews-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/customer-reviews-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/customer-reviews-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/customer-reviews-woocommerce/reviews/)

 * 9 replies
 * 2 participants
 * Last reply from: [acvbien](https://wordpress.org/support/users/acvbien/)
 * Last activity: [4 years, 4 months ago](https://wordpress.org/support/topic/403-error-113/#post-15188811)
 * Status: resolved