Support » Installing WordPress » 403 and 404 ERROR

  • Hello!
    I currenly already have a wordpress website under a subdomain and i have been trying to add a wordpress site under the domain but when ever i do it an error comes up:


    You don’t have permission to access / on this server.

    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

    It does work though when you put the exact web address in e.g.
    i cannot view the actual site as does not work.
    I have a different MYSQL database for both blogs and have tried using the ‘Fantastico De Luxe’ and still it does not work!

Viewing 4 replies - 1 through 4 (of 4 total)
  • I think you have a permissions problem on that directory. That is why you get a forbidden (403) status. Make sure that directory has ‘execute’ permissions.

    It now is saying:

    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.

    Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

    Please help

    You need to explain exactly what you’ve done.

    WordPress’ readme comes up ( but the stylesheet is getting a 403 return status– denied. You don’t have it right yet, and you haven’t really said what you did or didn’t do. I have no information. However, there should be a file at the domain root (same folder as wp-admin, wop-includes, etc) called .htaccess. Rename that to .htacess_bak. That might help.

    403 error
    403 error code indicates that the visitor is forbidden to access the file (maybe it’s in a password protected folder or maybe you activated the Hotlink Protection on your images
    404 error
    404 error page is really important to the success of your web site. Customize your site’s error messages and you will keep your visitors.

    [link removed]

Viewing 4 replies - 1 through 4 (of 4 total)
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