Title: 401 Unauthorized
Last modified: September 23, 2026

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# 401 Unauthorized

 *  [solutioinc](https://wordpress.org/support/users/solutioinc/)
 * (@solutioinc)
 * [1 week ago](https://wordpress.org/support/topic/401-unauthorized-14/)
 * While I’m able to Capture Preauthorized Charges via the order details page, someone
   else at my organization who logs into the same admin account gets a 401 Unauthorized
   pop-up error when they try to do the same.
 * Any suggestions? I believe we’re both using Chrome.

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 * 0 replies
 * 1 participant
 * Last reply from: [solutioinc](https://wordpress.org/support/users/solutioinc/)
 * Last activity: [1 week ago](https://wordpress.org/support/topic/401-unauthorized-14/)
 * Status: not resolved