Title: 401 erron
Last modified: July 4, 2019

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# 401 erron

 *  Resolved [vivian107](https://wordpress.org/support/users/vivian107/)
 * (@vivian107)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/401-erron/)
 * Hi,
    Have a question. I insert PDF, view page show”Unexpected server response(
   401) while retrieving PDF “[https://……&#8221](https://……&#8221);. Can you help?

Viewing 1 replies (of 1 total)

 *  [PDFG Support](https://wordpress.org/support/users/wppdfsupport/)
 * (@wppdfsupport)
 * [6 years, 10 months ago](https://wordpress.org/support/topic/401-erron/#post-11740782)
 * Hi [@vivian107](https://wordpress.org/support/users/vivian107/),
 * A response status 401 happens when the request in unauthorized. This is likely
   a problem in your local configuration, either your application that requires 
   authentication or CORS is not configured properly.
 * The other alternative would be that you have Internet Download Manager on the
   browser and it is preventing the scripts from loading correctly. If you do have
   IDM, can you please try disabling that and loading the PDF again.
 * ​If you require further assistance troubleshooting this issue, can you please
   provide a link to the page or post in question so I can view the embedded PDF.
   You can send that information to [contact@wp-pdf.com](https://wordpress.org/support/topic/401-erron/contact@wp-pdf.com?output_format=md)
 * Emma

Viewing 1 replies (of 1 total)

The topic ‘401 erron’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [PDFG Support](https://wordpress.org/support/users/wppdfsupport/)
 * Last activity: [6 years, 10 months ago](https://wordpress.org/support/topic/401-erron/#post-11740782)
 * Status: resolved