Support » Plugin: Event Tickets and Registration » RuntimeException

  • Resolved Ryan Townley


    Posting a new topic since this is a slightly different error as reported by RYNONET.

    WP 4.9.8
    PHP 7.0
    Event Tickets
    Event Tickets Plus 4.8.3
    The Events Calendar
    The Events Calendar PRO 4.4.35

    Site crashed upon update, deactivated the plugin manually, activated debug log, re-activated the plugin, here are debug details…

    PHP Fatal error: Uncaught RuntimeException: Error while making ‘tickets-plus.main’: ‘tickets-plus.main’ is not a bound alias or an existing class. in /wp-content/plugins/event-tickets/common/vendor/lucatume/di52/src/tad/DI52/Container.php:348

    Stack trace:
    #0 /wp-content/plugins/event-tickets/common/vendor/lucatume/di52/src/tad/DI52/Container.php(281): tad_DI52_Container->resolve(‘…’)
    #1 /wp-content/plugins/event-tickets/common/src/Tribe/Container.php(176): tad_DI52_Container->make(‘…’)
    #2 /wp-content/plugins/event-tickets-plus/src/Tribe/Main.php(90): tribe(‘…’)
    #3 /wp-content/plugins/tribe-events-snippet-hide-qr-code/tribe-events-snippet-hide-qr-code.php(16): Tribe__Tickets_Plus__Main::instance()
    #4 [internal function]: tribe_neuter_qr(”)
    #5 /wp-includes/class-wp-hook.php(286): call_user_func_array(‘tribe_neuter_qr in /nas/content/live/valcenter/wp-content/plugins/event-tickets/common/vendor/lucatume/di52/src/tad/DI52/Container.php on line 348

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  • Barry


    Sorry to hear it, Ryan – but we really appreciate the level of detail you’ve shared here. Let us look into this and we’ll see what we can do.



    @ryantown – it looks like you have an extra plugin in place (tribe-events-snippet-hide-qr-code) … can you confirm where you got this and can you try deactivating it – does that make a difference in this case?

    (Please also see this post: you may be facing pretty much the same thing and if so removing that now-unsupported plugin could restore normal behavior.)

    Thread Starter Ryan Townley


    That appears to have solved it! Thanks!

    I took over managing/supporting this site somewhat recently, so I wasn’t involved in building it originally, but here are the plugin details…

    The Events Calendar: Remove QR Codes
    Hides QR codes from the email/tickets sent to purchasers
    Version 0.1.1 | By Modern Tribe

    Must be an old unsupported plugin.

    Thanks again!




    For what its worth, there is now a setting in the Events ‣ Settings ‣ Tickets screen to turn QR codes on and off, so if you do need that functionality it is still there – it’s just been baked into the plugin 🙂

Viewing 4 replies - 1 through 4 (of 4 total)
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