Hi @norwik,
could you please check your web server error log to see if you can find any clues there? This version of Slimstat applies an update to the main table, to be able to store the new information about cities. Maybe that update did not complete in your case? Could you post a list of the columns you have in wp_slim_stats?
Jason
Please click on the Refresh button below the date range.
After the update no stats in the Access Log are shown unless the Refresh button is clicked.
EDIT: Refresh must also be pressed in Overview, Audience, Site Analysis and Traffic Sources.
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This reply was modified 6 years, 7 months ago by
My VoIP News.
Thread Starter
norwik
(@norwik)
I see the the count of visitors (JS charts) but all other stats or data is empty, like visitors activity, traffic at glance and so on.
The roll back to 4.7.1 doesn’t work (overwrting the files, ftp).
If I try that:
ALTER TABLE wp_slim_stats ADD COLUMN city VARCHAR(255) DEFAULT NULL AFTER country, ADD COLUMN location VARCHAR(36) DEFAULT NULL AFTER country
I get the mesaage: Duplicate column name ‘location’
Hi @norwik,
Could you post a list of the columns you have in wp_slim_stats?
Thread Starter
norwik
(@norwik)
Hi Jason,
the columns in wp_slim_stats (phpMyAdmin):
author
browser
browser_type
browser_version
category
city
content_id
content_type
country
dt
dt_out
id
ip
language
location
notes
other_ip
outbound_resource
page_performance
platform
plugins
referer
resolution
resource
screen_height
screen_width
searchterms
server_latency
username
user_agent
visit_id
Do you have Async mode enabled in the settings?
Thread Starter
norwik
(@norwik)
Jason you nailed it, great… excellent 🙂
Async was enabled. I have disabled Async and all data and stats is visible now.
A BIG THANKS to you Jason!
We are investigating this issue, and a fix will be released asap. Thank you for your patience and for working with me to identify the problem. Great teamwork!
Jason
