Support » Plugin: GDPR Cookie Compliance » 3rd party settings don’t get saved

  • Resolved stanoam

    (@stanoam)


    Hello,
    Let me start by thanking the developers for this cool plugin. I do, however have this weird problem. If I click “Accept” everything is fine and the banner does not appear again. However, if I choose settings and disable 3rd party cookies, i.e. Google Analytics, and click save – the banner disappears, but if I reload the page it reappears again with 3rd party set to enabled and Google Analytics working normally. Am I missing something or is this a bug?
    Thank you for the help in advance.
    Best regards

    The page I need help with: [log in to see the link]

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  • Plugin Author Moove Agency

    (@mooveagency)

    Hi there,

    Thanks for using our plugins.

    I’ve checked the functionality in your site, and looks good. As I see, the Strictly necessary cookies are always enabled and not visible in front-end. The third-party cookies are enabled by default (that’s why you see the infobar, the user doesn’t changed the cookie settings). Once the visitor on your site open the settings and change something (turn off the 3rd party cookies) or close the modal, the infobar becomes hidden. But if you use the “enable by default” option for the 3rd party or additional cookies, the infobar will be visible, however the scripts will be loaded by default.

    I hope this makes sense.

Viewing 1 replies (of 1 total)
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