Support » Plugin: GDPR Cookie Compliance » 3rd party script loaded even if cookie not accpeted

  • Firefox error with loading scripts.

    Edit: Author explained what is the problem (settings in FF)

    • This topic was modified 8 months, 1 week ago by davordr.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Moove Agency

    (@mooveagency)

    Hi @davordr,

    Could you please provide us more details about the issue?
    Do you have a website link to check the scripts added by GDPR plugin?
    You have to remove the hardcoded scripts from your theme and add to the relevant sections in the GDPR plugin settings.

    I look forward to your reply.

    sorry for late replay, but figureout that only Firefox has a problem.

    https://www.tabletkapo.si/

    Live page which uses this plugin

    Plugin Author Moove Agency

    (@mooveagency)

    Hi @davordr

    Thanks for using our plugin.

    As you mentioned, the issue is related to a feature in Firefox, so it’s nothing to do with our plugin.

    We would really appreciate if you could either delete this review or change it to 5 stars if possible so it does not hurt our rankings.

    To resolve the issue, you can follow these steps:

    In Firefox there is a “Content Blocking” feature which detects the scripts like Google Analytics and based on the user preferences in Firefox, blocks them. We can’t change these settings by scripts or plugins, as it is a browser feature we have no access. This is a presentation video to show how it works:

    There is a small glitch in the provided site URL in Firefox, this is a conflict with the theme used on your site, so the Setting gear icon looks a bit strange. The code snippet bellow fix the glitch, should be added to the functions.php

    add_action('moove_gdpr_inline_styles','gdpr_cookie_css_icon_fix’,10,3);
    function gdpr_cookie_css_icon_fix( $styles, $primary, $secondary ) {
    $styles .= '#moove_gdpr_save_popup_settings_button span.moove_gdpr_icon { min-height: 40px; }';
    return $styles;
    }

    Hope this helps.

    Once again, we would really appreciate if you could either delete this review or change it to 5 stars so that it does not hurt our rankings unnecessarily. Much appreciated.

    Thank you for explanation, I have changed to 5 star.

    Plugin Author Moove Agency

    (@mooveagency)

    That’s awesome @davordr

    Thank you so much, we really appreciate it!

Viewing 5 replies - 1 through 5 (of 5 total)
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