• I’m trying to get the 3d secure part of the plugin working, so I tick enable 3d secure enter my details provided by cardinal commerce, but payments always fail can you please help, I’ve been on with PayPal they say talk to yourselves, it is becoming very very frustrating can you please help

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support mbrsolution

    (@mbrsolution)

    Hi, did you also read through the documentation I mentioned in the other forum post?

    Regards

    Thread Starter glun298

    (@glun298)

    yes but it seems like I have done everything and the documentation is confusing as it relates to different countries I have Paypal pro I have Paypal API’s I signed up with cardinal and imputed the details is there something I’m missing?

    Plugin Support mbrsolution

    (@mbrsolution)

    Hi, this issue might be related to WooCommerce plugin. Have you spoken to their support about your issue?

    Regards

    Thread Starter glun298

    (@glun298)

    I don’t believe that its a problem with woocommerce as when I use the cardinal thin app for testing it works but not through the Paypal pro app have you not had any other problems has anyone else complained about having problems getting it to work? I’m getting to the point where I’m thinking of ditching Paypal altogether as this has to be working soon as the deadline for all payments to pass through 3d secure is getting closer and closer and the time I have spent with everyone involved including yourselves, no one wants to help and because it involves different companies everyone just passes the book to one of the other companies and I don’t know where to turn there is yourselves, Paypal, and cardinal commerce, I pay all these companies and no one cares.

    Plugin Author wp.insider

    (@wpinsider-1)

    I have no clue about this one unfortunately. I am sorry.

    ronald.kubo

    (@ronaldkubo)

    Hi,

    If you want to continue using this plugin with 3D secure, it seems like Cardinal Commerce (PayPals official parnter) supplies a plugin to integrate 3D secure into WooCommerce. You can read about it here:
    https://www.paypal.com/uk/webapps/mpp/psd2

    It has a link to register with Cardinal Commerce near the bottom of the page.
    Ronald

Viewing 6 replies - 1 through 6 (of 6 total)
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