Title: 3D AUTH
Last modified: August 21, 2016

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# 3D AUTH

 *  [mrsl](https://wordpress.org/support/users/mrsl-1/)
 * (@mrsl-1)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/3d-auth-1/)
 * My client’site uses WordPress 3.8.1, WooCommerce 2.0.20 and WooCommerce SagePay
   Direct Payment Gateway 0.1.6.8. After entering the credit or debit card details,
   a customer will reach the WooCommerce Pay page, but that’s it. There is no confirm
   payment button or redirect to the 3DAuth page. SagePay then declines the payment
   as there is no response to the 3D Auth request after 15 minutes.
 * I have the following pages with shortcodes set up in the site:
    Checkout – [woocommerce_checkout]–
   Checkout -> Pay – [woocommerce_pay] – Order Received – [woocommerce_thankyou]
 * Customers don’t get to the thank you page. As this client is a florist, and Friday
   is Valentine’s Day, this matter is fully urgent.
 * Thanks,
 * Michael
 * [https://wordpress.org/plugins/woocommerce/](https://wordpress.org/plugins/woocommerce/)

The topic ‘3D AUTH’ is closed to new replies.

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 * 0 replies
 * 1 participant
 * Last reply from: [mrsl](https://wordpress.org/support/users/mrsl-1/)
 * Last activity: [12 years, 3 months ago](https://wordpress.org/support/topic/3d-auth-1/)
 * Status: not resolved