Support » Plugin: 3CX Live Chat and Talk » 3CX z-index Vordergrund

  • flolinkedit

    (@flolinkedit)


    Guten Tag, leider hilft die Beschreibung im Forum bzgl. des z-index nicht. Das Plugin lässt dich bei mir derzeit nicht auf die Startseite legen. Es liegt in den Ebenen zu weit hinten. Gibt es eine Möglichkeit es dauerhaft nach vorne zu holen für alle Seiten?

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  • Plugin Author wordpress3cx

    (@wordpress3cx)

    Hello, this is an english only support forum.
    If I understood correctly, you have a problem with z-index and chatbox button doesn’t appear.

    Check your theme/plugins z-index and adjust accordingly. You can also change our plugin CSS and increase z-index.
    Consider that maximum value for z-index is currently 2147483647 on all major browser, anything higher is set to that value.

    Which live chat elements do not appear on the page? If you provide the website url with the issue, it’s easier to troubleshoot.

    flolinkedit

    (@flolinkedit)

    Hello,

    Thanks for the fast answer.

    The URL of the page is: https://staging.link-ed.it/

    I tried it with

    1. Open Appearance -> Customize
    2. Click on Additional CSS
    3. Add the following code
    call-us {
    z-index: 2147483647;
    }
    4. Click Publish.

    but it doesn´t work

Viewing 2 replies - 1 through 2 (of 2 total)
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