Support » Theme: Twenty Nineteen » 3cx live chat and talk installed .But button is disabled

  • I installed and setup 3cx live chat and talk plugin.Followed this documentation.But the widget was not appearing at that time.I’m using elemetor page builder.Apart from this guide I added short-code from elementor also.After doing this button is appearing but its disabled and chat window is not opening

    • This topic was modified 2 years, 2 months ago by milubalan.
    • This topic was modified 2 years, 2 months ago by milubalan.

    The page I need help with: [log in to see the link]

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  • Hi, looking at your site I see the following error in the Chrome console:

    Failed to contact phone service URL. Please check phone system URL parameter and ensure CORS requests are allowed from current domain.
    (anonymous) @ callus.js?ver=1.5.3:27
    

    Not quite sure what that means or it would cause the issue but you’d most likely want to contact the support team for that plugin and mention that to them to see if they know of a fix.

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