Title: 3.9.1 bad update
Last modified: August 21, 2016

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# 3.9.1 bad update

 *  [amcm.mmc](https://wordpress.org/support/users/amcmmmc/)
 * (@amcmmmc)
 * [12 years ago](https://wordpress.org/support/topic/391-bad-update/)
 * Auto update 3.9.1 REMOVED all my pluggins.
    What can be done to recover 100s 
   of hours site building. Do they not test these updates before crashing sites.

Viewing 8 replies - 1 through 8 (of 8 total)

 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [12 years ago](https://wordpress.org/support/topic/391-bad-update/#post-4899004)
 * A core update does not touch your plugins. I can only imagine that there was 
   a server issue at your end. Simply re-installing the plugins should get them 
   all working again as their settings will have been retained in your database.
 *  Thread Starter [amcm.mmc](https://wordpress.org/support/users/amcmmmc/)
 * (@amcmmmc)
 * [12 years ago](https://wordpress.org/support/topic/391-bad-update/#post-4899036)
 * Thanks esmi, but I can’t seem to install any pluggins now.
    I’m screwed…….
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [12 years ago](https://wordpress.org/support/topic/391-bad-update/#post-4899043)
 * > I can’t seem to install any pluggins now
 * why? what happens?
 *  Thread Starter [amcm.mmc](https://wordpress.org/support/users/amcmmmc/)
 * (@amcmmmc)
 * [12 years ago](https://wordpress.org/support/topic/391-bad-update/#post-4899050)
 * I go through the steps of “add new pluggin” then search and hit the instal now
   button for the one I want and it hangs at Downloading install package from [https://downloads.wordpress.org/plugin/nextgen-gallery.zip…](https://downloads.wordpress.org/plugin/nextgen-gallery.zip…)
   
   I reload the page after 5 min and says I have NO pluggins installed.
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [12 years ago](https://wordpress.org/support/topic/391-bad-update/#post-4899053)
 * Try checking your site’s error logs for messages to see if we can determine why
   the download is hanging. Your hosts should be able to help you accessing your
   site’s error logs.
 *  Thread Starter [amcm.mmc](https://wordpress.org/support/users/amcmmmc/)
 * (@amcmmmc)
 * [12 years ago](https://wordpress.org/support/topic/391-bad-update/#post-4899074)
 * I got this… [https://www.dropbox.com/s/71z97xkdbc0rguh/Screenshot%202014-05-09%2011.47.05.png](https://www.dropbox.com/s/71z97xkdbc0rguh/Screenshot%202014-05-09%2011.47.05.png)
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [12 years ago](https://wordpress.org/support/topic/391-bad-update/#post-4899081)
 * That doesn’t help. You need to check your server’s error logs. Or ask your hosts
   for assistance.
 *  Thread Starter [amcm.mmc](https://wordpress.org/support/users/amcmmmc/)
 * (@amcmmmc)
 * [12 years ago](https://wordpress.org/support/topic/391-bad-update/#post-4899087)
 * Thanks will do that but need to go to work now.

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘3.9.1 bad update’ is closed to new replies.

## Tags

 * [update 3.9.1](https://wordpress.org/support/topic-tag/update-3-9-1/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 8 replies
 * 2 participants
 * Last reply from: [amcm.mmc](https://wordpress.org/support/users/amcmmmc/)
 * Last activity: [12 years ago](https://wordpress.org/support/topic/391-bad-update/#post-4899087)
 * Status: not resolved

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