Support » Fixing WordPress » 3.6 Update Error

  • I just updated my wordpress from 3.5 o 3.6 and when i try editing a page its giving me this error. “Connection lost. Saving has been disabled until you’re reconnected. We’re backing up this post in your browser, just in case.”
    It accepting adding and editing the pages but im worried about that error there. Can someone please tell me how to resolve it

Viewing 9 replies - 1 through 9 (of 9 total)
  • Moderator t-p

    (@t-p)

    Have you tried:

    ■flushing any caching plugins you might be running, as well as server and/or browser caches.
    ■deactivating all plugins (yes, all) to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s). If you can’t get into your admin dashboard, try resetting the plugins folder by FTP or PhpMyAdmin (read “How to deactivate all plugins when you can’t log in to wp-admin” if you need help). Sometimes, an apparently inactive plugin can still cause problems. Also remember to deactivate any plugins in the mu-plugins folder. The easiest way is to rename that folder to mu-plugins-old
    ■switching to the Twenty Twelve theme to rule out any theme-specific problems. If you can’t log in to change themes, you can remove the theme folders via FTP so the only one is twentytwelve. That will force your site to use it.
    ■manually upgrading. When all else fails, download a fresh copy of the latest.zip file of 3.6 (top right on this page) to your computer, and use that to copy up. You may need to delete the wp-admin and wp-includes folders on your server. Read the Manual Update directions first.

    more infor: http://wordpress.org/support/topic/troubleshooting-wordpress-36-master-list

    I have had exactly the same problem. Deactivating the plugins worked for me, but I really need a particular plugin for my site? I tried reinstalling it, but that didn’t work.

    @mowen09 – please do not post in someone else’s thread. If a plugin is not working, post in that plugin’s own forum – go to the plugin’s page here:

    http://wordpress.org/plugins/

    Find the one you are having trouble with – then click on the support tab on that plugins own page – scroll down to post there.

    Ok I have found that the Layer Slider has a style that is overwriting a style that would normally hide that error statement. If you inspect element, you may notice that the div block it is appearing in has a class of hidden. If so then you aren’t meant to see this. As the admins have been saying, check you plugins and theme.

    I have deactivated ALL plugins, changed theme, still having problem.

    It didn’t start until I updated JetPack today — but STILL happens even when I disable JetPack. I’m stumped.

    Moderator t-p

    (@t-p)

    – Have you tried resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems (because the hooks remain unless plugins completely removed or some plugins stick around in cached files. So by renaming the folder, you break them and force them inactive). Read “How to deactivate all plugins when you can’t log in to wp-admin” if you need help.

    @firemom – please start your own thread rather than jumping into other people’s per :

    http://codex.wordpress.org/Forum_Welcome#Where_To_Post

    Or maybe someone could answer the question at hand.

    Moderator t-p

    (@t-p)

    maybe someone could answer the question at hand.

    I already tried. Have you tried resetting the plugins folder by FTP or PhpMyAdmin?

    As WPyogi noted above, according to the forum rule, you should start your own thread. That way you get mor responses, specific to your issue.

Viewing 9 replies - 1 through 9 (of 9 total)
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