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3.5 Upgrade Created Major Problems (8 posts)

  1. alyssadilts
    Member
    Posted 2 years ago #

    How can I downgrade back to 3.4.2? When I upgraded there are multiple problems including not being able to add images and also not being able to switch between visual and html...I can only see or alter the visual.
    I followed one post about downloading 3.4.2, deleting my 3.5 folders in FTP and then uploading the 3.4.2 files and that did not work.
    This is a huge roadblock for me, please help!

  2. esmi
    Forum Moderator
    Posted 2 years ago #

    Did you make a pre-upgrade database backup? In the meantime, try reviewing http://wordpress.org/support/topic/troubleshooting-wordpress-35-master-list

  3. alyssadilts
    Member
    Posted 2 years ago #

    Thank you. No, I did not create a pre-upgrade database backup. I did read the master list and have (in the last 24 hours) tried all of the options and it has not worked. I just don't understand why i can click the "add media button" but it doens't do anything and same with the "html" tab which I see is now named "text". So frustrating that NOTHING works.

  4. esmi
    Forum Moderator
    Posted 2 years ago #

    Start by:

    - switching to the Twenty Twelve theme to rule out any theme-specific problems.

    - resetting the plugins folder by PhpMyAdmin.

    - re-uploading all files & folders - except the wp-content folder - from a fresh download of WordPress 3.5. Make sure that you delete the old copies of files & folder before uploading the new ones.

    You cannot use 3.4 files with a 3.5 database.

  5. alyssadilts
    Member
    Posted 2 years ago #

    HA! So it is the theme, the buttons work with Twenty Twelve...what do I do now?

  6. esmi
    Forum Moderator
    Posted 2 years ago #

    Where did you download your original theme from?

  7. alyssadilts
    Member
    Posted 2 years ago #

    Themeforest.net

  8. esmi
    Forum Moderator
    Posted 2 years ago #

    Then you need to contact the theme's developer via the Themeforest site. We do not support commercial themes here.

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