• Hi all,

    When I set the gallery effect in the NextGEN Gallery options to anything other than none — i.e. Thickbox, Lightbox or so on — clicking on an image in a gallery results in two photograph pop-up windows opening. The one on top will be Thickbox or Lightbox, but behind it is the default window that appears when None is selected. You have to close both to return to the webpage.

    How can I ensure that turning on a different effect turns *off* the default/none effect, so only one iteration of the photo window opens?

    The theme I’m using is satorii and I found mention of one other person having this problem with that theme; could there be a connection, and if so, how would I address that?

    Thanks so much for any help.

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  • Hi –

    I had the same issue for a while because of a conflict with another plugin (shadowbox js).

    If your theme or another plugin you added (like shadowbox, thickbox, lighbox, etc.) automatically adds the required code (ie. class=”thickbox”) to the images, you can have an issue where multiple classes are added to each image. Multiple classes here means multiple effects.

    If its a plugin causing the conflict, just disable it. If it’s your theme, you may need to try a new one or disable the auto lightbox effect. I’m not familiar with the one you’re using, so I’m not sure if that’s an option.

    Hope that helps…

Viewing 1 replies (of 1 total)
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