Title: 3.1.7.2 error
Last modified: August 20, 2016

---

# 3.1.7.2 error

 *  Resolved [Rethink](https://wordpress.org/support/users/rethink/)
 * (@rethink)
 * [13 years, 3 months ago](https://wordpress.org/support/topic/3172-error/)
 * I’m getting the same errors as this post:
 * [http://wordpress.org/support/topic/version-3172-error](http://wordpress.org/support/topic/version-3172-error)
 * And followed the directions to manually update the plugin, but I’m still getting
   the same errors. For now, I’ve deactivated it, but I was wondering if you’ve 
   done any further work on updating this problem.
 * Thanks!
 * [http://wordpress.org/extend/plugins/si-contact-form/](http://wordpress.org/extend/plugins/si-contact-form/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Mike Challis](https://wordpress.org/support/users/mikechallis/)
 * (@mikechallis)
 * [13 years, 3 months ago](https://wordpress.org/support/topic/3172-error/#post-3389882)
 * Please provide me the error that includes the file name and line numbers
 * Thanks
 *  Thread Starter [Rethink](https://wordpress.org/support/users/rethink/)
 * (@rethink)
 * [13 years, 3 months ago](https://wordpress.org/support/topic/3172-error/#post-3389888)
 * **Above the page:**
 * Warning: session_start() [function.session-start]: open(/home/users/web/b1376/
   as.lighthouse1/cgi-bin/tmp/sess_ff9dc65fca94458cf0474c1710d9efc4, O_RDWR) failed:
   No such file or directory (2) in /hermes/waloraweb048/b1376/as.lighthouse1/wp-
   content/plugins/si-contact-form/si-contact-form.php on line 3170
 * Warning: session_start() [function.session-start]: Cannot send session cache 
   limiter – headers already sent (output started at /hermes/waloraweb048/b1376/
   as.lighthouse1/wp-content/plugins/si-contact-form/si-contact-form.php:3170) in/
   hermes/waloraweb048/b1376/as.lighthouse1/wp-content/plugins/si-contact-form/si-
   contact-form.php on line 3170
    ** Below the page:
 * Warning: Unknown: open(/home/users/web/b1376/as.lighthouse1/cgi-bin/tmp/sess_ff9dc65fca94458cf0474c1710d9efc4,
   O_RDWR) failed: No such file or directory (2) in Unknown on line 0
 * Warning: Unknown: Failed to write session data (files). Please verify that the
   current setting of session.save_path is correct (/home/users/web/b1376/as.lighthouse1/
   cgi-bin/tmp) in Unknown on line 0
 *  [Mike Challis](https://wordpress.org/support/users/mikechallis/)
 * (@mikechallis)
 * [13 years, 3 months ago](https://wordpress.org/support/topic/3172-error/#post-3389941)
 * The error is your server configuration, not the program code.
 * The error is telling you that it cannot open the required session temporary folder
   because the folder does not exist or that the permissions or ownership is incorrect.
   This is purely a server misconfiguration, not a program error with the plugin.
   **
   Solution: Make a trouble ticket with your web host. Ask them to fix the broken
   PHP session feature of the web server. It will better help them resolve the problem
   if you include the error message and a URL to your page with the error on it.
   They can create the proper temporary folder needed for PHP sessions. If the folder
   is already there, they can check and make the necessary adjustments to the folder
   permissions or group ownership. Then the sessions will work as they should.
 * See this help page.
    [http://www.fastsecurecontactform.com/session-start-error](http://www.fastsecurecontactform.com/session-start-error)
 *  Thread Starter [Rethink](https://wordpress.org/support/users/rethink/)
 * (@rethink)
 * [13 years, 3 months ago](https://wordpress.org/support/topic/3172-error/#post-3390053)
 * Thanks–they recreated the folder and all is well.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘3.1.7.2 error’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/si-contact-form_dde2be.svg)
 * [Fast Secure Contact Form](https://wordpress.org/plugins/si-contact-form/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/si-contact-form/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/si-contact-form/)
 * [Active Topics](https://wordpress.org/support/plugin/si-contact-form/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/si-contact-form/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/si-contact-form/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [Rethink](https://wordpress.org/support/users/rethink/)
 * Last activity: [13 years, 3 months ago](https://wordpress.org/support/topic/3172-error/#post-3390053)
 * Status: resolved