Title: 3.1.3 upgrade… Last modified: August 20, 2016 --- # 3.1.3 upgrade… * Resolved [brainjured](https://wordpress.org/support/users/brainjured/) * (@brainjured) * [15 years, 4 months ago](https://wordpress.org/support/topic/313-upgrade/) * I did the Automatic upgrade and it seems to freeze up on do-core-update, anybody have the same problem or fix. Viewing 15 replies - 1 through 15 (of 21 total) 1 [2](https://wordpress.org/support/topic/313-upgrade/page/2/?output_format=md) [→](https://wordpress.org/support/topic/313-upgrade/page/2/?output_format=md) * Thread Starter [brainjured](https://wordpress.org/support/users/brainjured/) * (@brainjured) * [15 years, 4 months ago](https://wordpress.org/support/topic/313-upgrade/#post-2102918) * I signed in and out again, just to be sure. It worked. Sorry for the false alarm… * Thread Starter [brainjured](https://wordpress.org/support/users/brainjured/) * (@brainjured) * [15 years, 4 months ago](https://wordpress.org/support/topic/313-upgrade/#post-2103151) * Maybe not so false because I now can’t manually install my subscribe2 plugin. It comes up with a fatal error. 3.1.3 is running though. * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [15 years, 4 months ago](https://wordpress.org/support/topic/313-upgrade/#post-2103152) * Try: – switching to the Twenty Ten theme by renaming your current theme’s folder in wp-content/themes using [FTP](http://codex.wordpress.org/FTP_Clients) or whatever file management application your host provides. * – [resetting the plugins folder](http://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F) by FTP or phpMyAdmin. * – re-uploading all files & folders – **except** the wp-content folder – from a **fresh** download of WordPress. * – re-running the upgrade manually using wp-admin/upgrade.php. * [Matt Robinson](https://wordpress.org/support/users/mattyrob/) * (@mattyrob) * [15 years, 4 months ago](https://wordpress.org/support/topic/313-upgrade/#post-2103153) * [@brainjured](https://wordpress.org/support/users/brainjured/), * This may be down to a permissions error on the plugins folder. Does the code tell you what the exact fatal error is? If so can you tell us. * Thread Starter [brainjured](https://wordpress.org/support/users/brainjured/) * (@brainjured) * [15 years, 3 months ago](https://wordpress.org/support/topic/313-upgrade/#post-2103165) * Matt, no I can’t tell you the exact fatal error, it was about a month ago. I wish I could remember. Wouldn’t I get info from my scripts log file? I called my provider but they did not have a backup as far as I needed so I just deleted the plugin and reinstalled it. * [Matt Robinson](https://wordpress.org/support/users/mattyrob/) * (@mattyrob) * [15 years, 3 months ago](https://wordpress.org/support/topic/313-upgrade/#post-2103167) * [@brainjured](https://wordpress.org/support/users/brainjured/), * It sounds like a file in the upgrade got corrupted if there was a non-specific fatal error and it was resolved on re-installing. At least it’s now sorted. * Thread Starter [brainjured](https://wordpress.org/support/users/brainjured/) * (@brainjured) * [15 years, 3 months ago](https://wordpress.org/support/topic/313-upgrade/#post-2103168) * Matt, * Unfortunately, it still does not work. WP is up to date and my update manually says that i have the most recent update. A manual upgrade seems plausible now. * Thread Starter [brainjured](https://wordpress.org/support/users/brainjured/) * (@brainjured) * [15 years, 3 months ago](https://wordpress.org/support/topic/313-upgrade/#post-2103169) * After trying to activate the plugin, I received this, * Plugin could not be activated because it triggered a fatal error. * Warning: main(/blog/wp-content/plugins/subscribe2.php_/include/buttonsnap.php): failed to open stream: No such file or directory in /blog/wp-content/plugins/ subscribe2.php_/subscribe2.php on line 56 * Fatal error: main(): Failed opening required ‘/blog/wp-content/plugins/subscribe2. php_/include/buttonsnap.php’ (include_path=’.:/include:/usr/lib/php’) in /blog/ wp-content/plugins/subscribe2.php_/subscribe2.php on line 56 * Thread Starter [brainjured](https://wordpress.org/support/users/brainjured/) * (@brainjured) * [15 years, 3 months ago](https://wordpress.org/support/topic/313-upgrade/#post-2103170) * this is the fatal error that I’m talking about. I forgot how to recreate it until I tried activating it again. * [Matt Robinson](https://wordpress.org/support/users/mattyrob/) * (@mattyrob) * [15 years, 3 months ago](https://wordpress.org/support/topic/313-upgrade/#post-2103171) * [@brainjured](https://wordpress.org/support/users/brainjured/), * Okay – take a minute and read the error message and it tells you the problem. * ‘No such file or directory’ and the first names file is buttonsnap.php which is being looked for in ‘/blog/wp-content/plugins/subscribe2.php_/include/’. * The error is telling you that this file is not there. It needs to be. * Depending on how you install your plugins the issue could well be that you are not reading and following the upload instructions of you are installing manually via FTP or the upload is incomplete due to a software glitch. * If you installed using the WordPress administration area then the files are somehow corrupted, use FTP software to delete them – if you sue the administration area you will loose all of your settings and subscriber data. Then re-install. * Thread Starter [brainjured](https://wordpress.org/support/users/brainjured/) * (@brainjured) * [15 years, 3 months ago](https://wordpress.org/support/topic/313-upgrade/#post-2103172) * I installed it by uploading the zip file. I did notice that subscribe2.php was missing too in the error message. Do I need to install a separate php file for subscribe2? Now to delete using the FTP software, just delete the plugin folder. I could also use the file manager through my host, right. * Thread Starter [brainjured](https://wordpress.org/support/users/brainjured/) * (@brainjured) * [15 years, 3 months ago](https://wordpress.org/support/topic/313-upgrade/#post-2103173) * check that, the subscribe2 folder under the plugin directory. * [Matt Robinson](https://wordpress.org/support/users/mattyrob/) * (@mattyrob) * [15 years, 3 months ago](https://wordpress.org/support/topic/313-upgrade/#post-2103174) * [@brainjured](https://wordpress.org/support/users/brainjured/), * File Manager would work as well. Delete the subscribe2 folder from wp-content/ plugins/ and then upload it in it’s entirety from your local machine. * Thread Starter [brainjured](https://wordpress.org/support/users/brainjured/) * (@brainjured) * [15 years, 3 months ago](https://wordpress.org/support/topic/313-upgrade/#post-2103175) * I bought HTML version, will it recognize that I did on the install. * Thread Starter [brainjured](https://wordpress.org/support/users/brainjured/) * (@brainjured) * [15 years, 3 months ago](https://wordpress.org/support/topic/313-upgrade/#post-2103176) * ok, i’m activated now. I uploaded the HTML php file into the subscribe2 plugin folder. Now lets just change a few settings and I should be off, right. Viewing 15 replies - 1 through 15 (of 21 total) 1 [2](https://wordpress.org/support/topic/313-upgrade/page/2/?output_format=md) [→](https://wordpress.org/support/topic/313-upgrade/page/2/?output_format=md) The topic ‘3.1.3 upgrade…’ is closed to new replies. ## Tags * [manually](https://wordpress.org/support/topic-tag/manually/) * [not complete](https://wordpress.org/support/topic-tag/not-complete/) * In: [Installing WordPress](https://wordpress.org/support/forum/installation/) * 21 replies * 3 participants * Last reply from: [brainjured](https://wordpress.org/support/users/brainjured/) * Last activity: [15 years, 2 months ago](https://wordpress.org/support/topic/313-upgrade/page/2/#post-2103197) * Status: resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics