WordPress.org

Forums

  1. Steven Stern
    Member
    Posted 2 years ago #

    following update from 3.1.0 to 3.1.1:

    Error:WP e-Commerce plugin is not activated.

    WP e-Commerce is activated!

    On a dropdown, it says something about SM not being defined.

    http://wordpress.org/extend/plugins/smart-manager-for-wp-e-commerce/

    Have tried deactivating/activation both plugins with no effect

  2. Ratnakar
    Member
    Plugin Author

    Posted 2 years ago #

    Please update to new version i.e. Smart Manager 3.1.2 & check whether the issue still persists or not? If still it persists, please open a support ticket from Store Apps Support

    We'll look into the issue & will resolve it.

    Thank you.

  3. Steven Stern
    Member
    Posted 2 years ago #

    No, didn't help. On my way to your support ticket system.

  4. ozoneboy
    Member
    Posted 2 years ago #

    I've got this problem too with 3.1.2. I suspect they'll need to release an update once they find the problem.

  5. Ratnakar
    Member
    Plugin Author

    Posted 2 years ago #

    We'll release a version including fix for it.

    For now, you can fix this isssue by following these steps:

    1. Go to file 'smart-manager.php' located at 'wp-content/plugins/smart-manager-for-wp-e-commerce'
    2. Go to line number 468 OR look for line of code:
    if (is_plugin_active( '/wp-e-commerce/wp-shopping-cart.php' )) {
    3. Replace it with following line of code
    if (is_plugin_active( 'wp-e-commerce/wp-shopping-cart.php' )) {
    4. Save the file. That's it!

    Now check whether the issue is resolved or not?

    If still you are facing any issues with Smart Manager, please open a ticket from Store Apps Support

  6. ozoneboy
    Member
    Posted 2 years ago #

    Yes that fixed it for me, thanks.

Topic Closed

This topic has been closed to new replies.

About this Plugin

  • Smart Manager for e-Commerce - WooCommerce and WPeC extension
  • Frequently Asked Questions
  • Support Threads
  • Reviews

About this Topic

Tags

No tags yet.