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3.1.1 update broke my site completely (19 posts)

  1. enthusemarc
    Member
    Posted 4 years ago #

    It's all in the title, really. I've just made the upgrade to 3.1.1 and now I'm getting nothing but a blank page. I noticed the previous similar post, but since I'm not using multisite, the lines discussed in the fix do not appear in my wp-config.

    Halp!

  2. enthusemarc
    Member
    Posted 4 years ago #

    Since I'm not seeing a multitude of similar cries for help, I guess this isn't happening for most users. The only untypical factor I can think of with my WP installation is that I use a splash page on the root of the site (http://www.nexistepas.com/) and the blog posts appear at http://www.nexistepas.com/enthuse/ - there is nothing at all to see at either of these links at this point, nor at the admin address...

  3. fonglh
    Member
    Posted 4 years ago #

    try downloading a fresh copy and uploading the files manually. the 1st attempt might have failed halfway.

  4. lonnylot
    Member
    Posted 4 years ago #

    I would make sure you followed all of the instructions here: http://codex.wordpress.org/Upgrading_WordPress_Extended

    Specifically try to disable all of your plug-ins and see what happened.

  5. hairydog
    Member
    Posted 4 years ago #

    I have been trying to update a blog from 3.0.4 to 3.1.1 and getting nowhere with the automatic updater.

    I replaced the wp-admin and wp-includes directories, and updated the remaining files, and then I got a blank page.

    Replace the old wp-admin and wp-includes directories and it all works fine again. Good job I renamed them instead of deleting!

  6. kmessinger
    Moderator
    Posted 4 years ago #

    Was there a question here? ^:)

    Have you tried the manual install? http://codex.wordpress.org/Installing_WordPress#Detailed_Instructions

  7. enthusemarc
    Member
    Posted 4 years ago #

    Okay, I've just manually upgraded. I can now reach the dashboard, but the blog pages continue to be blank. I haven't re-installed any plugins or my custom theme, so the installation at this point is totally vanilla. Any further ideas?

  8. hairydog
    Member
    Posted 4 years ago #

    what is the content of index.php?

  9. sylvianNYC
    Member
    Posted 4 years ago #

    I assume that your wp-config is set up correctly?

    Sorry, I don't have any better ideas, not an expert. Wish I could help more. I just wanted to try and cheer you up by pointing at the irony between your domain and your pages being blank :)

    Good luck

  10. kmessinger
    Moderator
    Posted 4 years ago #

    enthusemarc Check the config.php file for a blank line at the end. Rename the plugins folder (I assume your old plugin sre there, just disabled).

    Can you post a URL?

    hairydog Not much in index.php,

    <?php
    /* Short and sweet */
    define('WP_USE_THEMES', true);
    require('./wp-blog-header.php');
    ?>
  11. enthusemarc
    Member
    Posted 4 years ago #

    The index.php is the one that came in the 3.1.1 upgrade, unedited.

    My wp-config is the same as it was this morning, before I made the upgrade. (I tried changing the line

    require('./wp-blog-header.php')

    removing the "./", no luck. I've since changed it back.

    I've also just checked that it wasn't a cache problem, nor a browser-specific thing. It isn't.

    I'm sure this is going to something very simple, but right now I don't know what else to try.

  12. enthusemarc
    Member
    Posted 4 years ago #

    kmessinger: there is no blank line at the end of wp-config. (I remember that solving a problem in an earlier upgrade, years ago.)

  13. esmi
    Forum Moderator
    Posted 4 years ago #

    Have you tried:

    - deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    - switching to the Twenty Ten theme to rule out any theme-specific problems.

    - resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    - re-uploading the wp-admin and wp-includes folders from a fresh download of WordPress.

  14. hairydog
    Member
    Posted 4 years ago #

    I decided to try again.

    I removed everything except wp-config.php and the wp-content directory.

    Uploaded the 3.1.1 files again, and this time it worked!

  15. enthusemarc
    Member
    Posted 4 years ago #

    Well, something just went right. Blog pages are now loading, after a fashion. One of the following seems to have done the trick:

    • deactivating Akismet (the only active plugin on the site at present)

    • renaming the plugins folder to something WP would not recognise

    • refreshing the wp-admin folder (for the second time)

    Now to reintroduce plugins and themes. I'll let you know how it goes, and thanks to all...

  16. enthusemarc
    Member
    Posted 4 years ago #

    Okay, themes and plugs back on, and everything's fine - or rather, it will be, once I've tweaked the widgets. Thanks again...

  17. probablepossible
    Member
    Posted 4 years ago #

  18. enthusemarc
    Member
    Posted 4 years ago #

    probablepossible: that was the post I was referring to at the top of this thread. Since I don't have multisite enabled, those lines do not appear in my wp-config.

  19. kmessinger
    Moderator
    Posted 4 years ago #

    So, can we mark this one resolved?

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