Title: 3.1.1 multisite Network Admin error Last modified: August 19, 2016 --- # 3.1.1 multisite Network Admin error * [theshadowfan](https://wordpress.org/support/users/theshadowfan/) * (@theshadowfan) * [15 years, 1 month ago](https://wordpress.org/support/topic/311-multisite-network-admin-error/) * I tried installing WordPress 3.1.1 and my WordPress recognized the new installation and everything works except for when I try to go into the Network Admin. It does not load. All the sub-sites still exist and I can access them through My Sites, but I can’t control them through Network Admin as nothing loads. I tried reuploading the 3.1.1 files but that didn’t do anything. Viewing 15 replies - 16 through 30 (of 40 total) [←](https://wordpress.org/support/topic/311-multisite-network-admin-error/?output_format=md) [1](https://wordpress.org/support/topic/311-multisite-network-admin-error/?output_format=md) 2 [3](https://wordpress.org/support/topic/311-multisite-network-admin-error/page/3/?output_format=md) [→](https://wordpress.org/support/topic/311-multisite-network-admin-error/page/3/?output_format=md) * [Tim Moore](https://wordpress.org/support/users/tmoorewp/) * (@tmoorewp) * [15 years, 1 month ago](https://wordpress.org/support/topic/311-multisite-network-admin-error/page/2/#post-2017083) * [@jmglodge](https://wordpress.org/support/users/jmglodge/): blank white pages mean PHP errors. You’d need to find log files from your host to find out what is wrong. * [jinger](https://wordpress.org/support/users/jinger/) * (@jinger) * [15 years, 1 month ago](https://wordpress.org/support/topic/311-multisite-network-admin-error/page/2/#post-2017084) * Andrea, no, I can’t. I did what Ipstenu said to do. That was over an hour ago. After I reloaded everything, I clicked the upgrade link. The message at the bottom bar of my browser says: “Waiting for [http://insertmydomainnamehere.com/wp-admin/network/…”](http://insertmydomainnamehere.com/wp-admin/network/…”); It’s been that way for over an hour. * I did check my error logs yesterday. Nothing. No error log in the public_html file. * Basically it’s just hung up. I can’t get it to go to that page anymore. I’ve had no blank pages. * [jmglodge](https://wordpress.org/support/users/jmglodge/) * (@jmglodge) * [15 years, 1 month ago](https://wordpress.org/support/topic/311-multisite-network-admin-error/page/2/#post-2017085) * [@tim](https://wordpress.org/support/users/tim/) / tmoorewp: Thanks for your reply, how do I do what you suggest? where will I find the log files and what should I be looking for? * [Tim Moore](https://wordpress.org/support/users/tmoorewp/) * (@tmoorewp) * [15 years, 1 month ago](https://wordpress.org/support/topic/311-multisite-network-admin-error/page/2/#post-2017086) * [@jmglodge](https://wordpress.org/support/users/jmglodge/): best way to find out is to talk to your host. Every host is a little different about how they store files. * [Andrea Rennick](https://wordpress.org/support/users/andrea_r/) * (@andrea_r) * [15 years, 1 month ago](https://wordpress.org/support/topic/311-multisite-network-admin-error/page/2/#post-2017087) * @jmlodge follow the directions at * [http://codex.wordpress.org/Installing_WordPress](http://codex.wordpress.org/Installing_WordPress) * [jmglodge](https://wordpress.org/support/users/jmglodge/) * (@jmglodge) * [15 years, 1 month ago](https://wordpress.org/support/topic/311-multisite-network-admin-error/page/2/#post-2017088) * @ andrea_r: I will have a look at the link and will try again to install, thanks * If im still struggling will call my host as suggested by Tim / Tmoorewp. * Thanks for you help. * [jmglodge](https://wordpress.org/support/users/jmglodge/) * (@jmglodge) * [15 years, 1 month ago](https://wordpress.org/support/topic/311-multisite-network-admin-error/page/2/#post-2017089) * Hi, * I managed to find the solution through another online video specifically for setting up wordpress for hosting company ‘fasthosts’ [http://vimeo.com/5993338](http://vimeo.com/5993338), if anyone has the same issues just follow this video to the letter – I had not included my server IP address on the wp-config.php page. * All done! and working! thanks for your help guys! * [Ivan Huaman](https://wordpress.org/support/users/lord-mio/) * (@lord-mio) * [15 years, 1 month ago](https://wordpress.org/support/topic/311-multisite-network-admin-error/page/2/#post-2017090) * I have the same error. * [jinger](https://wordpress.org/support/users/jinger/) * (@jinger) * [15 years, 1 month ago](https://wordpress.org/support/topic/311-multisite-network-admin-error/page/2/#post-2017092) * I sent a message to my webhost. I’m all out of ideas here. My sites are working. I just can’t access the Network Admin, and it won’t go to the upgrade page so I can upgrade my sites. It just hangs up. Not sure what else to do. * Thank you to all of you for your help. I really appreciate it. I will let you know what my web host says. Might help others. * Moderator [Ipstenu (Mika Epstein)](https://wordpress.org/support/users/ipstenu/) * (@ipstenu) * 🏳️‍🌈 Advisor and Activist * [15 years, 1 month ago](https://wordpress.org/support/topic/311-multisite-network-admin-error/page/2/#post-2017093) * **Jinger** * > Can you explain the MU plugins thing? I set up my network after WordPress 3.0 > came out. I never used MU. Are you talking about plugins I used network wide? * There’s a folder, same level as plugins, called mu-plugins. Stands for Must-Use Plugins. These are ALWAYS on, can never be turned off. Very useful for things you want to set network wide and NOT edit the themes for. * Thread Starter [theshadowfan](https://wordpress.org/support/users/theshadowfan/) * (@theshadowfan) * [15 years, 1 month ago](https://wordpress.org/support/topic/311-multisite-network-admin-error/page/2/#post-2017094) * I went through and switched the theme like Ipstenu said and then renamed the plugin and mu-plugin folder to deactivate all the plugins. Still couldn’t access the Network Admin section. I tried switching back to my old theme and renaming the plugin and mu-plugin folder but now the website is not loading and says that error with the loop. * Thread Starter [theshadowfan](https://wordpress.org/support/users/theshadowfan/) * (@theshadowfan) * [15 years, 1 month ago](https://wordpress.org/support/topic/311-multisite-network-admin-error/page/2/#post-2017095) * Noticed that having the plugins activated causes the redirect loop message on the website. Still can’t get into the Network Admin though. * Moderator [Ipstenu (Mika Epstein)](https://wordpress.org/support/users/ipstenu/) * (@ipstenu) * 🏳️‍🌈 Advisor and Activist * [15 years, 1 month ago](https://wordpress.org/support/topic/311-multisite-network-admin-error/page/2/#post-2017097) * What error do you get for the Network Admin now? * I should point out here that the ORIGINAL poster is having this problem on a BRAND NEW install. * If you are having this problem on an UPGRADE, please do me, and everyone else, a favor and make a NEW topic. Hint hint 😉 * Thread Starter [theshadowfan](https://wordpress.org/support/users/theshadowfan/) * (@theshadowfan) * [15 years, 1 month ago](https://wordpress.org/support/topic/311-multisite-network-admin-error/page/2/#post-2017098) * I am having this issue on an upgrade. * The error is the same as it was before ‘This webpage has a redirect loop’ * Moderator [Ipstenu (Mika Epstein)](https://wordpress.org/support/users/ipstenu/) * (@ipstenu) * 🏳️‍🌈 Advisor and Activist * [15 years, 1 month ago](https://wordpress.org/support/topic/311-multisite-network-admin-error/page/2/#post-2017100) * Okay, when you said this: * > I tried installing WordPress 3.1.1… * THAT implied a FRESH install. You gotta be specific! 😀 * How far back did you start on MultiSite? Did you make it off WP 3.0 or was this an old WPMU install? Yes, it matters. Viewing 15 replies - 16 through 30 (of 40 total) [←](https://wordpress.org/support/topic/311-multisite-network-admin-error/?output_format=md) [1](https://wordpress.org/support/topic/311-multisite-network-admin-error/?output_format=md) 2 [3](https://wordpress.org/support/topic/311-multisite-network-admin-error/page/3/?output_format=md) [→](https://wordpress.org/support/topic/311-multisite-network-admin-error/page/3/?output_format=md) The topic ‘3.1.1 multisite Network Admin error’ is closed to new replies. * In: [Networking WordPress](https://wordpress.org/support/forum/multisite/) * 40 replies * 10 participants * Last reply from: [Andrew Nacin](https://wordpress.org/support/users/nacin/) * Last activity: [15 years, 1 month ago](https://wordpress.org/support/topic/311-multisite-network-admin-error/page/3/#post-2017126) * Status: not resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics