Title: 3.1.1 multisite Network Admin error Last modified: August 19, 2016 --- # 3.1.1 multisite Network Admin error * [theshadowfan](https://wordpress.org/support/users/theshadowfan/) * (@theshadowfan) * [15 years, 1 month ago](https://wordpress.org/support/topic/311-multisite-network-admin-error/) * I tried installing WordPress 3.1.1 and my WordPress recognized the new installation and everything works except for when I try to go into the Network Admin. It does not load. All the sub-sites still exist and I can access them through My Sites, but I can’t control them through Network Admin as nothing loads. I tried reuploading the 3.1.1 files but that didn’t do anything. Viewing 15 replies - 1 through 15 (of 40 total) 1 [2](https://wordpress.org/support/topic/311-multisite-network-admin-error/page/2/?output_format=md) [3](https://wordpress.org/support/topic/311-multisite-network-admin-error/page/3/?output_format=md) [→](https://wordpress.org/support/topic/311-multisite-network-admin-error/page/2/?output_format=md) * [Tim Moore](https://wordpress.org/support/users/tmoorewp/) * (@tmoorewp) * [15 years, 1 month ago](https://wordpress.org/support/topic/311-multisite-network-admin-error/#post-2016856) * By not loading, you mean it goes to a blank white screen? If that is the case, check you error logs. You’ve got a PHP error. * [Andrea Rennick](https://wordpress.org/support/users/andrea_r/) * (@andrea_r) * [15 years, 1 month ago](https://wordpress.org/support/topic/311-multisite-network-admin-error/#post-2016977) * > when I try to go into the Network Admin. It does not load. * You’ll have to be more specific. * Does it time out? Does it white screen? Does it go in a redirect loop? * [slob100](https://wordpress.org/support/users/slob100/) * (@slob100) * [15 years, 1 month ago](https://wordpress.org/support/topic/311-multisite-network-admin-error/#post-2017014) * I have exact same problem for almost a month (since 3.1 upgrade). I posted several questions, I read and tried almost everything. I even upgraded manualy to 3.1.1( automatic upgrade doesn’t work, as well as Network admin, Install new plugins, Editor… and who knows what else – I have blank screen.) At one thread I read solving problem by changing wp-config: define(‘SITE_ID_CURRENT_SITE, 7) define(‘ BLOG_ID_CURRENT_SITE, 7) * Author didn’t explain why “7”, default is “1”, but he had 7 subdomains. So, I have 2 subdomains and I tried with 2 – but nothing happens. * The site is working, in fact I can do whatever I want (via FTP), but it is annoying * [jinger](https://wordpress.org/support/users/jinger/) * (@jinger) * [15 years, 1 month ago](https://wordpress.org/support/topic/311-multisite-network-admin-error/#post-2017018) * I too am having the same problem, and so I’ll post my experience. Maybe then we can find a way to solve this. * I upgraded to 3.1.1. I got the following message in the admin panel: * > Thank you for Updating! Please visit the Update Network page to update all > your sites. * Where it says “Update Network,” I clicked the link. It never loads the network admin panel. It just hangs up. Eventually, I get the following message: * > Error establishing a database connection > This either means that the username > and password information in your wp-config.php file is incorrect or we can’t > contact the database server at localhost. This could mean your host’s database > server is down. > •Are you sure you have the correct username and password? > •Are you sure that > you have typed the correct hostname? •Are you sure that the database server > is running? If you’re unsure what these terms mean you should probably contact > your host. If you still need help you can always visit the WordPress Support > Forums. * I am using IE8 running on Windows XP. My backup browser is Google Chrome. When I try to update in Google Chrome, it’s telling me that I’m getting too many redirects. * I checked to see if all the tables are there (it looks like it), I optimized the database because I thought that was the problem, and I disabled all of the plugins to see if that was a problem. (I had to rename the plugins folder since I can’t access network admin). * My sites are all loading, and they look fine. The problem is that if I need to update anything on the network, I can’t, short of uploading through FTP. * I’m open to any and all suggestions. Thanks. * [Andrea Rennick](https://wordpress.org/support/users/andrea_r/) * (@andrea_r) * [15 years, 1 month ago](https://wordpress.org/support/topic/311-multisite-network-admin-error/#post-2017022) * [http://wordpress.org/support/topic/network-update-under-wp-31?replies=11#post-2046050](http://wordpress.org/support/topic/network-update-under-wp-31?replies=11#post-2046050) * answered here. * [slob100](https://wordpress.org/support/users/slob100/) * (@slob100) * [15 years, 1 month ago](https://wordpress.org/support/topic/311-multisite-network-admin-error/#post-2017025) * god… it was THEME here!!! I erased all plugins, I reinstalled whole WP… and it was THEME all the time! (“Gemer” at my case – and it doesn’t cause any other problem, just Network since 3.1) * Moderator [Ipstenu (Mika Epstein)](https://wordpress.org/support/users/ipstenu/) * (@ipstenu) * 🏳️‍🌈 Advisor and Activist * [15 years, 1 month ago](https://wordpress.org/support/topic/311-multisite-network-admin-error/#post-2017027) * FYI, the whole site number 7 business was because that poster was using site # 7 as their MAIN site (yes you can use 1, most people do, but some of us use … 3 😉 we’re weird like that.). * [jinger](https://wordpress.org/support/users/jinger/) * (@jinger) * [15 years, 1 month ago](https://wordpress.org/support/topic/311-multisite-network-admin-error/#post-2017041) * Thank you Andrea. I’ll try it out as soon as I have time and see what happens. * You’ve actually solved a lot of problems over the years for me and didn’t even know it. I’ve been a lurker here for years, but I didn’t see the need to post until now because I had exhausted all of my resources. * Again, thank you soooooooo much. You’re a real gem. * Thread Starter [theshadowfan](https://wordpress.org/support/users/theshadowfan/) * (@theshadowfan) * [15 years, 1 month ago](https://wordpress.org/support/topic/311-multisite-network-admin-error/#post-2017044) * The Network Admin page on Chrome says ‘This webpage has a redirect loop’ * Moderator [Ipstenu (Mika Epstein)](https://wordpress.org/support/users/ipstenu/) * (@ipstenu) * 🏳️‍🌈 Advisor and Activist * [15 years, 1 month ago](https://wordpress.org/support/topic/311-multisite-network-admin-error/#post-2017055) * **theshadowfan**, disable all your plugins, and if you can, flip your theme to Twenty Ten (easiest way is to remove your current theme – WP will default to Twenty Ten). * [jinger](https://wordpress.org/support/users/jinger/) * (@jinger) * [15 years, 1 month ago](https://wordpress.org/support/topic/311-multisite-network-admin-error/#post-2017066) * I did all that. I renamed the plugins directory because that was the only way I could get to it. Most of my sites use the Twenty Ten theme already. The ones that didn’t, I changed to Twenty Ten while I was testing. * I don’t understand why there has to be this extra step. It worked fine before. I thought the purpose of running one install of WordPress was to save you time. This is just making me pull my hair out. * I got the same error in Chrome btw. I got a database error in IE. Anybody try Firefox? * Moderator [Ipstenu (Mika Epstein)](https://wordpress.org/support/users/ipstenu/) * (@ipstenu) * 🏳️‍🌈 Advisor and Activist * [15 years, 1 month ago](https://wordpress.org/support/topic/311-multisite-network-admin-error/#post-2017071) * **jinger** * > I thought the purpose of running one install of WordPress was to save you time. * No, it’s for the purpose of using on install to run a Network of sites 😉 That it saves time (mostly) is a bonus. And when it WORKS, it’s great. Nothing works 100% of the time. Keep the hands out of your hair 😉 * Did you rename mu-plugins as well? * I would do this: Make sure ALL the plugins are off. Then MANUALLY re-upload the WordPress files (it won’t hurt anything). Then go to the network admin, see if you can get in. * [jinger](https://wordpress.org/support/users/jinger/) * (@jinger) * [15 years, 1 month ago](https://wordpress.org/support/topic/311-multisite-network-admin-error/#post-2017072) * That’s what I mean. I’m running one install to run a network, but it also saves me a lot of time and allows me to focus on writing (I’m a writer, so that’s my favorite part, writing the pages.) Sorry I wasn’t clear. * Can you explain the MU plugins thing? I set up my network after WordPress 3.0 came out. I never used MU. Are you talking about plugins I used network wide? Those are all inside of one plugin directory. I don’t think I have anything outside of the plugins directory but I will look. Thanks for your help. I’m willing to try anything. * [Andrea Rennick](https://wordpress.org/support/users/andrea_r/) * (@andrea_r) * [15 years, 1 month ago](https://wordpress.org/support/topic/311-multisite-network-admin-error/#post-2017078) * jinger, can you go to yourdomain.com/wp-admin/network/ at all? * [jmglodge](https://wordpress.org/support/users/jmglodge/) * (@jmglodge) * [15 years, 1 month ago](https://wordpress.org/support/topic/311-multisite-network-admin-error/#post-2017082) * Hi, * I hope someone can help me, I have a similar problem. I am completely new to wordpress and have not been able to set it up properly. I have downloaded wordpress 3.1.1 to my computuer, I added a database with my hosting company ‘fasthosts’ for my domain and then uploaded the files using ftp client filezilla. I set up a sub directory demo so it didnt interfere with my site so I could have a play with wordpress but all I can see is a blank white page. * Please see [http://www.thix.co.uk/demo/wp-admin/install.php](http://www.thix.co.uk/demo/wp-admin/install.php) * I am a complete novice to this and have basically followed youtube videos to help me get this far [http://www.youtube.com/watch?v=6nse3Gdtvs4](http://www.youtube.com/watch?v=6nse3Gdtvs4), does anyone know if I have made a basic error? Thanks again for anyones help! Viewing 15 replies - 1 through 15 (of 40 total) 1 [2](https://wordpress.org/support/topic/311-multisite-network-admin-error/page/2/?output_format=md) [3](https://wordpress.org/support/topic/311-multisite-network-admin-error/page/3/?output_format=md) [→](https://wordpress.org/support/topic/311-multisite-network-admin-error/page/2/?output_format=md) The topic ‘3.1.1 multisite Network Admin error’ is closed to new replies. * In: [Networking WordPress](https://wordpress.org/support/forum/multisite/) * 40 replies * 10 participants * Last reply from: [Andrew Nacin](https://wordpress.org/support/users/nacin/) * Last activity: [15 years, 1 month ago](https://wordpress.org/support/topic/311-multisite-network-admin-error/page/3/#post-2017126) * Status: not resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics