Title: 3.1.1 multisite Network Admin error During Upgrade Last modified: August 19, 2016 --- # 3.1.1 multisite Network Admin error During Upgrade * Resolved [jinger](https://wordpress.org/support/users/jinger/) * (@jinger) * [15 years, 1 month ago](https://wordpress.org/support/topic/311-multisite-network-admin-error-during-upgrade/) * I am starting a new thread. It’s a carry over from this thread: * [http://http://wordpress.org/support/topic/311-multisite-network-admin-error](http://http://wordpress.org/support/topic/311-multisite-network-admin-error) * Here’s the message I’m answering: * “Can you explain the MU plugins thing? I set up my network after WordPress 3.0 came out. I never used MU. Are you talking about plugins I used network wide? There’s a folder, same level as plugins, called mu-plugins. Stands for Must-Use Plugins. These are ALWAYS on, can never be turned off. Very useful for things you want to set network wide and NOT edit the themes for.” * I don’t have a folder like that inside of my wp-content folder. I only have the plugins folder. I do have a blog.dir folder. I looked in there, but I didn’t see anything. Is there anywhere else I can look? Viewing 15 replies - 1 through 15 (of 22 total) 1 [2](https://wordpress.org/support/topic/311-multisite-network-admin-error-during-upgrade/page/2/?output_format=md) [→](https://wordpress.org/support/topic/311-multisite-network-admin-error-during-upgrade/page/2/?output_format=md) * Moderator [Ipstenu (Mika Epstein)](https://wordpress.org/support/users/ipstenu/) * (@ipstenu) * 🏳️‍🌈 Advisor and Activist * [15 years, 1 month ago](https://wordpress.org/support/topic/311-multisite-network-admin-error-during-upgrade/#post-2022352) * Nope, you’re good! As I said, you may NOT have it. 😀 * > Where it says “Update Network,” I clicked the link. It never loads the network > admin panel. It just hangs up. Eventually, I get the following message: > > Error establishing a database connection > > This either means that the username > > and password information in your wp-config.php file is incorrect or we can’t > > contact the database server at localhost. This could mean your host’s database > > server is down. > > •Are you sure you have the correct username and password? > > •Are you sure > > that you have typed the correct hostname? •Are you sure that the database > > server is running? If you’re unsure what these terms mean you should probably > > contact your host. If you still need help you can always visit the WordPress > > Support Forums. * Let’s get back to this. * You should have a section like this in your wp-config.php * ``` /** MultiSite **/ define('WP_ALLOW_MULTISITE', true); define( 'MULTISITE', true ); define( 'SUBDOMAIN_INSTALL', true ); $base = '/'; define( 'DOMAIN_CURRENT_SITE', 'ipstenu.org' ); define( 'PATH_CURRENT_SITE', '/' ); define( 'SITE_ID_CURRENT_SITE', 1 ); define( 'BLOG_ID_CURRENT_SITE', 1 ); ``` * What does yours look like? (DO NOT paste any of the other sections! And ESPECIALLY not your KEYs and SALTS and passwords!) * [Andrea Rennick](https://wordpress.org/support/users/andrea_r/) * (@andrea_r) * [15 years, 1 month ago](https://wordpress.org/support/topic/311-multisite-network-admin-error-during-upgrade/#post-2022358) * Since you can’t even get into the network admin area at all, it’s your host. There are some threads where users have the exact same problem. * Any sub folder under /wp-admin/ is inaccessible to them. * Thread Starter [jinger](https://wordpress.org/support/users/jinger/) * (@jinger) * [15 years, 1 month ago](https://wordpress.org/support/topic/311-multisite-network-admin-error-during-upgrade/#post-2022368) * Mine looks just like that except for it has these three lines in it: * define(‘WP_DEBUG’, false); * define(‘SUNRISE’, ‘on’ ); define(‘WP_ALLOW_REPAIR’, true); * Does that mean anything? * I did contact my host to ask them about it. I gave them the error from the Chrome browser as well. * Moderator [Ipstenu (Mika Epstein)](https://wordpress.org/support/users/ipstenu/) * (@ipstenu) * 🏳️‍🌈 Advisor and Activist * [15 years, 1 month ago](https://wordpress.org/support/topic/311-multisite-network-admin-error-during-upgrade/#post-2022369) * If you’ve turned off all your plugins, turn off sunrise too (just comment it out). * Were you using a domain mapping plugin of any sort? * Thread Starter [jinger](https://wordpress.org/support/users/jinger/) * (@jinger) * [15 years, 1 month ago](https://wordpress.org/support/topic/311-multisite-network-admin-error-during-upgrade/#post-2022371) * The domain mapping plugin is inside of the plugins directory. I figured since I renamed the plugins directory, since I can’t get into network admin, that that would take care of it. Do I need to do something else? * Thread Starter [jinger](https://wordpress.org/support/users/jinger/) * (@jinger) * [15 years, 1 month ago](https://wordpress.org/support/topic/311-multisite-network-admin-error-during-upgrade/#post-2022372) * Could this also be causing a problem? * define(‘WP_CACHE’, true); * Moderator [Ipstenu (Mika Epstein)](https://wordpress.org/support/users/ipstenu/) * (@ipstenu) * 🏳️‍🌈 Advisor and Activist * [15 years, 1 month ago](https://wordpress.org/support/topic/311-multisite-network-admin-error-during-upgrade/#post-2022373) * Well.. That plugin is SUPPOSED to be in the MU-plugins folder, IIRC. Which shouldn’t be related to your issues, but could be. * Anyway, just comment out the line for sunrise in your config file. That will tell WP to stop looking. * Thread Starter [jinger](https://wordpress.org/support/users/jinger/) * (@jinger) * [15 years, 1 month ago](https://wordpress.org/support/topic/311-multisite-network-admin-error-during-upgrade/#post-2022384) * Ok. I did all of that. None of it worked. I’ll just wait to hear from my host. If I have to, I’ll just find different web hosting if they won’t fix it. I worked too hard on those sites to give them up! LOL * [ashodhiya](https://wordpress.org/support/users/ashodhiya/) * (@ashodhiya) * [15 years, 1 month ago](https://wordpress.org/support/topic/311-multisite-network-admin-error-during-upgrade/#post-2022387) * While upgrading to WPMU 3.1.1, installation failed and I am gettig following error message. May I request if anyone could help please. My blog is down. Fantastico on Host Server also unable to upgrade. It hangs in between does not complete the installation. Now I am getting the following message. How to restore my Blog back since I had downloaded a backup before upgrading :- * [ashodhiya](https://wordpress.org/support/users/ashodhiya/) * (@ashodhiya) * [15 years, 1 month ago](https://wordpress.org/support/topic/311-multisite-network-admin-error-during-upgrade/#post-2022391) * May I request Moderator to kindly delete my above post since it contains vital and secured information about my blog, please. Any idea whom to contact and how to contact Moderator to request to delete my above post please. * [Tim Moore](https://wordpress.org/support/users/tmoorewp/) * (@tmoorewp) * [15 years, 1 month ago](https://wordpress.org/support/topic/311-multisite-network-admin-error-during-upgrade/#post-2022398) * [@ashodhiya](https://wordpress.org/support/users/ashodhiya/): please stop posting the same issue in multiple threads. For the issue you are asking help with, start a new topic and folks will find it. * A moderator has been notified to look at your post. * Thread Starter [jinger](https://wordpress.org/support/users/jinger/) * (@jinger) * [15 years, 1 month ago](https://wordpress.org/support/topic/311-multisite-network-admin-error-during-upgrade/#post-2022440) * I heard back from my host. He claims that there is an issue with WordPress. He fixed my installation, which means he dealt with the redirect issue. Everything is working now, and I clicked the link that said to update. The link that was saying update went away. * One thing I did want to mention is that even though I couldn’t access the Network Admin, all of my sites were working (I deleted the cache to make sure.) In each admin panel it showed that each site was running on 3.1.1. and I could see all of my sites. * What I’m saying is that it’s possible for everything to be working except for the Network Access. I wish I had better information on this so it could be used to help others solve their problems. * To those of you who worked on this with me, thank you sooooo much. You’ve been really wonderful. I really appreciate it. * Moderator [Ipstenu (Mika Epstein)](https://wordpress.org/support/users/ipstenu/) * (@ipstenu) * 🏳️‍🌈 Advisor and Activist * [15 years, 1 month ago](https://wordpress.org/support/topic/311-multisite-network-admin-error-during-upgrade/#post-2022443) * > He fixed my installation, which means he dealt with the redirect issue. * Well THANKS Host *headdesk* I wonder what he did do. Normally that’s support- speak for ‘Whoops, we had a bad setting!’ * Thread Starter [jinger](https://wordpress.org/support/users/jinger/) * (@jinger) * [15 years, 1 month ago](https://wordpress.org/support/topic/311-multisite-network-admin-error-during-upgrade/#post-2022447) * [@ipstenu](https://wordpress.org/support/users/ipstenu/), you made me laugh. That was pretty funny. * I hope it was a server issue. Otherwise, I’m afraid that this will happen again the next time I have to upgrade. * Is there a book or something I could read to help me understand WordPress better? I’m a writer, not a programmer, but I’m willing to learn. I love WordPress. * Moderator [Ipstenu (Mika Epstein)](https://wordpress.org/support/users/ipstenu/) * (@ipstenu) * 🏳️‍🌈 Advisor and Activist * [15 years, 1 month ago](https://wordpress.org/support/topic/311-multisite-network-admin-error-during-upgrade/#post-2022448) * WordPress for Dummies just came out (and was written by some pretty fantabulous people whom I rely on to bail ME out!). * I say this from a desk where C++ and Unix for Dummies, Quick Reference books sit 🙂 Viewing 15 replies - 1 through 15 (of 22 total) 1 [2](https://wordpress.org/support/topic/311-multisite-network-admin-error-during-upgrade/page/2/?output_format=md) [→](https://wordpress.org/support/topic/311-multisite-network-admin-error-during-upgrade/page/2/?output_format=md) The topic ‘3.1.1 multisite Network Admin error During Upgrade’ is closed to new replies. * In: [Networking WordPress](https://wordpress.org/support/forum/multisite/) * 22 replies * 7 participants * Last reply from: [Andrea Rennick](https://wordpress.org/support/users/andrea_r/) * Last activity: [15 years ago](https://wordpress.org/support/topic/311-multisite-network-admin-error-during-upgrade/page/2/#post-2022510) * Status: resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics