Support » Fixing WordPress » "302 found" appears above header

  • Resolved chadjana


    I’m having a problem on two of my sites, both of them using different themes and different hosting providers.

    This is the message I get:
    If you wish to report this error page, please contact the website owner.

    If you are the website owner: It is possible you have reached this page because the server has been misconfigured. If you were not expecting to see this page, please contact your hosting provider. If you do not know who your hosting provider is, you may be able to look it up by Googling “whois”and your domain name. This will tell you who your IP is registered to.

    Note: Although this site is running LiteSpeed Web Server, it almost certainly has no other connection to LiteSpeed Technologies Inc. Please do not send email about this site or its contents to LiteSpeed Technologies Inc.

    About LiteSpeed Web Server:
    LiteSpeed Web Server is a high-performance Apache drop-in replacement. Web hosts use LiteSpeed Web Server to improve performance and stability and lower operating costs. If you would like to learn more about how LiteSpeed Web Server helps web hosts provide a better Internet experience, please visit here.

    Please be advised that LiteSpeed Technologies Inc. is not a web hosting company and, as such, has no control over content found on this site.”

    The only thing these two sites have in common is that they are on the same Google Analytics account…

    Here are the links:

    Anyone has any suggestions, please?

Viewing 9 replies - 1 through 9 (of 9 total)
  • It is possible you have reached this page because the server has been misconfigured. If you were not expecting to see this page, please contact your hosting provider.

    Have you contacted your hosts?

    Yes, I haven’t got anything useful from them. They suggested that it may be the problem with one of the plugins but it isn’t.

    Is it maybe possible that the theme I’m using has something to do with LiteSpeed server? The theme is Avada.

    I’m sorry but as you appear to be using a commercial theme, you would need to ask the theme’s developer/vendor about this. We do not support commercial products here.

    Hey there Chadjana, I have the same problem (for the second time this week), the first time around I tried everything and nothing seemed to do it so I took a back up I had a few weeks older took the whole site back to set up stage and re setup the databases, this took care of the problem for a few days yesterday night the error came back, I thought It was a plug in problem but I have reset and updated all the plug ins and nothing, I took a fresh copy of my theme AND NOTHING…

    I have searched around a quite a few sites are being affected (all wordpress sites)the html 5 sites i have in the same host are not affected.

    Please let me know if you have worked out what it might be.

    A few of my sites that are down:


    Have you tried changing the theme? When I change theme the ugly banner dissapears BUT that means I have to build the whole site once again on a different theme – which is quite stupid 🙂

    Hi Chadjana

    i just had the same prob just got it fixed like 10min ago.

    go to

    or get the plugin from wordpress.just search TAC.

    Scan the theme you are using.

    If it say encrypted code found.

    click details.

    Look on witch line it is.

    ftp the header.php and go to that line and del that code.

    Upload the header.php again and there you go fixed


    YES! thanks a lot, this solved it 🙂

    your welcome

    Warcoderslegacy & Chadjana

    Thanks a lot for opening the post and postoing the solution, hopefully more people affected by this can find it.

    As it has also worked on mine.



Viewing 9 replies - 1 through 9 (of 9 total)
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