Fatal error message and website down

  • redkitecafe78

    (@redkitecafe78)


    7 years, 8 months ago

    I tried to figure out what was wrong with my website when I got the first error message that has to do with the theme.
    Warning: mkdir(): Permission denied in /home/redkitecafe78/public_html/wp-content/themes/berg-wp/redux-yo/ReduxCore/inc/class.redux_filesystem.php on line 131

    Then I got this message and now can’t even get into the wp-admin anymore:

    Fatal error: Call to undefined function berg_get_rev_sliders_array() in /home/redkitecafe78/public_html/wp-content/themes/berg-wp/inc/redux/global/home_2.php on line 68

    I have no idea what’s going on and I’m not very advanced wordpress geek – far from it!
    I was hoping to contact the theme developer about the first issue, but now I’m stuck with an even worse error and can’t get into the admin page.

    Help!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    7 years, 8 months ago

    The ownership and/or permissions are incorrect for some or all directories in your WordPress tree. How are you hosting this site?

    Thread Starter redkitecafe78

    (@redkitecafe78)

    7 years, 8 months ago

    It’s hosted by Godaddy.
    That’s a weird issue.. anything I can do to solve it or should I get in touch with them?
    Thanks for your fast reply! I also sent a message to the theme developers. Not sure it has anything to do with them?

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    7 years, 8 months ago

    It probably has nothing to do with the theme except in how it was installed. GD support should be able to resolve it.

Viewing 3 replies - 1 through 3 (of 3 total)
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