Error on trying to log in

  • robbieray

    (@robbieray)


    7 years, 8 months ago

    Guys having this error on my website http://www.hotelsunlimited.co.uk after logging in goes to this “output started at /home1/oxidearc/public_html/hotelsunlimited/wp-content/themes/Divi/includes/subscription/aweber/oauth_adapter.php:23” instead of my dashboard ..i have deleted all plugins would be great to hear from you thanks

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  • Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    7 years, 8 months ago

    Access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate, then you’ll need to get in touch with Divi’s support.

    Since that is a commercial theme, we ask that you please go to their official support channel, so you can get support from the people who know it best.

    https://www.elegantthemes.com/contact/

    Forum volunteers are also not given access to commercial products, so they would not know why it is not working properly. Other community members who may have faced your issue might be able to help you but your best bet is your product’s developer. Keep in mind we encourage you to use the official support venues, as it allows the developers to be aware of issues with their code and gives back to the community in a more robust way.

Viewing 1 replies (of 1 total)
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