• Resolved patr100

    (@patr100)


    Elementor requires PHP version 5.4+, plugin is currently NOT ACTIVE.

    When attempting to activate plug in
    however , an uploaded phpinfo.php file confirms php version as:

    5.4.45

    There is a previous thread on this issue which was not helpful to me.

    Please advise.

    https://wordpress.org/plugins/elementor/

Viewing 11 replies - 1 through 11 (of 11 total)
  • Please save this code as php file and run it on your server,
    paste the output here:

    <?php
    
    echo 'PHP_VERSION: ' . PHP_VERSION . '<br />';
    echo 'PHP_VERSION_ID:' . PHP_VERSION_ID;
    Thread Starter patr100

    (@patr100)

    ok done

    PHP_VERSION: 5.4.45
    PHP_VERSION_ID:50445

    if your open htaccess file with your ftp software do you see line like this:

    AddHandler application/x-httpd-php54 .php

    Thread Starter patr100

    (@patr100)

    No, that isnt there.

    I would recommend contact your hosting provider.
    It look like something is wrong with server configuration.

    Thread Starter patr100

    (@patr100)

    I’m not sure from past experience , they will be very helpful.
    I have the option via host control panel to switch to a more recent php version. 5.5
    Do you think that might be worth trying?

    Thread Starter patr100

    (@patr100)

    Contacted Host , they just confirm, it is running 5.4, which I already know.
    Switching php version didnt help.
    Manually adding
    “AddHandler application/x-httpd-php54 .php”
    to htacess file didnt help.

    Any other suggestions?

    @patr100

    Can you say where do you host ? what plan ?

    Thread Starter patr100

    (@patr100)

    Hi

    I didnt choose it.
    it’s the “Business” Plan from here
    https://www.123-reg.co.uk/web-hosting/

    All they did first was add
    AddHandler application/x-httpd-php54 .php
    manually to the htacess file.
    I already tried that and I told them that!
    Typically they dont actually read what I type properly first time and I have to keep repeating stuff.

    They have now asked for a screenshot of the error message and admin log in to take a look. I will await their reply.

    Thread Starter patr100

    (@patr100)

    Ok they replied to say they have now added a new single line htaccess file of
    AddHandler application/x-httpd-php54 .php
    to my public_html root
    in addition to the original more detailed htaccess file that was already in the sub folder where my WP site is located.
    At first this made no difference ( I did try similar) as they did not realise my site was in a sub-folder, but somehow it now applies as expected and the error is gone from the dashboard and the Elementor plug in appears installed and activated correctly as I have just fired up a test page and it has loaded so hopefully this resolves it.
    It may be of use if any one else has the same issue which has been reported in a previous thread here.

    Elementor requires PHP version 5.4+, plugin is currently NOT ACTIVE.

    • This reply was modified 6 years, 11 months ago by ugeneohn.
Viewing 11 replies - 1 through 11 (of 11 total)
  • The topic ‘Elementor requires PHP version 5.4’ is closed to new replies.