Support » Fixing WordPress » Choppy scroll in chrome on macbook

  • Not sure what is causing this but it only happens on mac and in chrome. Ive tried safari and firefox and it works fine. When in chrome the scroll with the trackpad either does not work or it jumps around in a choppy way. If this is happening with customers it may keep them away from purchasing.

    link is https://www.glare-guard.com

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  • That’s going to be a theme issue with CSS or jQuery effects for navigation.

    But you’re using Pharmacy, a premium/paid theme not supported in these forums. It’s best to go to the support site where you bought the theme – http://themeforest.net/ – for help with customizations and issues. You paid for support when you bought the theme, so you should contact the people who sold you the theme.

    These forums are for free themes available in the WordPress theme directory at http://wordpress.org/themes/. See http://codex.wordpress.org/Forum_Welcome#Commercial_Products

    Thread Starter djs5295

    (@djs5295)

    Thanks for getting back to me. I contacted them several times regarding this issue but said they saw no issues. I even videotaped the screen to show. I was just wondering if it was just me or if someone else could confirm it happens on other computers as well. I didn’t know where else to post.

    Thanks

    It’s their theme; they need to help. We don’t support their themes here. It has something to do with trackpad gestures. You can also search http://apple.stackexchange.com/

Viewing 3 replies - 1 through 3 (of 3 total)
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