Support » Plugin: WP-Optimize - Cache, Clean, Compress. » 3.2.5 crashed site

  • Resolved pavlovbob

    (@pavlovbob)


    Last update crashed site so had to uninstall. Now I can’t reinstall the plugin, tried several methods and removals, but stalls each time crashing site. Is there a fix?

    The page I need help with: [log in to see the link]

Viewing 13 replies - 1 through 13 (of 13 total)
  • @pavlovbob We are releasing a new version soon, till then please rollback to working 3.2.3 version.

    Plugin Support Venkat Raj

    (@webulous)

    Hi @pavlovbob

    Please update to latest version 3.2.6

    Hi – I’m also getting 503 crashes with 3.2.5 and 3.2.6 versions.

    My site is running stock TwentyTwentyTwo theme and no other plugins. Once I deactivate WP-Optimize, everything’s running fine again. I tried clean installing the plugin several times with no change.

    The system won’t log anything with 503 errors. My other sites on this same hosting plan are running 3.2.6 just fine.

    Update: Finally got an error message via email.

    An error of type E_ERROR was caused in line 180 of the file /home/path/path/wp-content/plugins/wp-optimize/vendor/rosell-dk/htaccess-capability-tester/src/HtaccessCapabilityTester.php. Error message: Uncaught Error: Class "HtaccessCapabilityTester\Testers\HeaderSetTester" not found in /home/path/path/wp-content/plugins/wp-optimize/vendor/rosell-dk/htaccess-capability-tester/src/HtaccessCapabilityTester.php:180
    Stack trace:
    #0 /home/path/path/wp-content/plugins/wp-optimize/webp/class-wpo-htaccess-capabilities.php(42): HtaccessCapabilityTester\HtaccessCapabilityTester->headerSetWorks()
    #1 /home/path/path/wp-content/plugins/wp-optimize/webp/class-wpo-htaccess-capabilities.php(19): WPO_Htaccess_Capabilities->get_mod_header_status()
    #2 /home/path/path/wp-content/plugins/wp-optimize/webp/class-wpo-htaccess-capabilities.php(31): WPO_Htaccess_Capabilities->__construct()
    #3 /home/path/path/wp-content/plugins/wp-optimize/webp/class-wp-optimize-webp.php(73): WPO_Htaccess_Capabilities::get_instance()
    #4 /home/path/path/wp-content/plugins/wp-optimize/webp/class-wp-optimize-webp.php(20): WP_Optimize_WebP->set_rewrite_status()
    #5 /home/path/path/wp-content/plugins/wp-optimize/webp/class-wp-optimize-webp.php(34): WP_Optimize_WebP->__construct()
    #6 /home/path/path/wp-content/plugins/wp-optimize/wp-optimize.php(281): WP_Optimize_WebP::get_instance()
    #7 /home/path/path/wp-content/plugins/wp-optimize/wp-optimize.php(579): WP_Optimize->get_webp_instance()
    #8 /home/path/path/wp-includes/class-wp-hook.php(307): WP_Optimize->plugins_loaded('')
    #9 /home/path/path/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters(NULL, Array)
    #10 /home/path/path/wp-includes/plugin.php(476): WP_Hook->do_action(Array)
    #11 /home/path/path/wp-settings.php(461): do_action('plugins_loaded')
    #12 /home/path/path/wp-config.php(101): require_once('/home/path/pat...')
    #13 /home/path/path/wp-load.php(50): require_once('/home/path/pat...')
    #14 /home/path/path/wp-admin/admin.php(34): require_once('/home/path/pat...')
    #15 /home/path/path/wp-admin/plugins.php(10): require_once('/home/path/pat...')
    #16 {main}
    thrown
    • This reply was modified 7 months, 3 weeks ago by Jamie S.
    • This reply was modified 7 months, 3 weeks ago by Jamie S.
    Plugin Support Venkat Raj

    (@webulous)

    Hi @spacedragon,

    Which PHP version are you running?

    Thread Starter pavlovbob

    (@pavlovbob)

    Hi @webulous, still cannot install any version of WP-optimize. Hangs site.

    @webulous All of my environments are running PHP 8.0. Only 1 of 3 sites running WP-Optimize on this same hosting/account is hanging like this.

    3.2.5 and 3.2.6 causing one of my domains out of two to hang indefinitely. Had to revert to 3.2.3.

    Was running PHP 7.4 and recently updated to 8.1. Issue persists.

    Guys, could you please downgrade WP-Optimize to 3.2.3 version until then we look into the issue

    Plugin Support Venkat Raj

    (@webulous)

    Hi all,

    Since this is not happening consistently in any server environment and only happens on specific sites, Anyone who is willing to share login credentials,

    please submit a support ticket here
    https://getwpo.com/ask-pre-sales-question/

    Thread Starter pavlovbob

    (@pavlovbob)

    @bornforphp

    Where can I get 3.2.3?

    I deleted WP-optimize and cannot install the upgrade as it freezes up.

    In the Advanced Options section (bottom) of the Advanced View page:
    https://wordpress.org/plugins/wp-optimize/advanced/

    @pavlovbob Please go here: https://wordpress.org/plugins/wp-optimize/

    And click on Advanced view on the right hand side: https://prnt.sc/4vHxi0rIIHn_

    Once you are on Advanced View page scroll down to Previous version and select 3.2.3 from the dropdown: https://prnt.sc/3A8wBmSOKNyb

    Thread Starter pavlovbob

    (@pavlovbob)

    Thank you, found it and installed it.

    Bob

Viewing 13 replies - 1 through 13 (of 13 total)
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