Title: 2FA stopped working
Last modified: October 30, 2022

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# 2FA stopped working

 *  Resolved [odedstr2](https://wordpress.org/support/users/odedstr2/)
 * (@odedstr2)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/2fa-stopped-working-2/)
 * In the past months all our administrators reported problems logging in using 
   2FA, for all of our web sites (more than 10 sites) that use Wordfence. What happens
   is the user enters the username and password, then enters the 2FA code, and then
   they are redirected to the login page with a message that the username or password
   are incorrect. We can bypass the 2FA and log in successfully by renaming the 
   plugin directory, logging in, and renaming back.
    We keep Wordfence updated and
   this also happening with the latest version. Any help would be appreciated.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2F2fa-stopped-working-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Support [wfpeter](https://wordpress.org/support/users/wfpeter/)
 * (@wfpeter)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/2fa-stopped-working-2/#post-16152636)
 * Hi [@odedstr2](https://wordpress.org/support/users/odedstr2/), thanks for getting
   in touch.
 * We had seen some cases of customers returned to the login page without any error
   message where hitting return worked successfully but hitting the Log In button
   didn’t work. This doesn’t necessarily look like that as you’re getting an error
   but may be worth a try.
 * Are you using any custom login pages/modal popups, or did 2FA fail on a default
   WordPress/WooCommerce (with WooCommerce integration enabled in **Login Security
   > Settings**) login page? Do you have reCAPTCHA enabled in addition to 2FA?
 * Some plugins and themes can cause conflicts, so it’d be good to know if this 
   still occurs with Wordfence as the only enabled plugin on a default WordPress
   theme. Sometimes using a different browser to your default and an incognito/private
   browsing window will take other things out of the equation like browser plugins
   that could be causing issues on the page.
 * Thanks,
 * Peter.

Viewing 1 replies (of 1 total)

The topic ‘2FA stopped working’ is closed to new replies.

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## Tags

 * [2fa](https://wordpress.org/support/topic-tag/2fa/)

 * 1 reply
 * 2 participants
 * Last reply from: [wfpeter](https://wordpress.org/support/users/wfpeter/)
 * Last activity: [3 years, 8 months ago](https://wordpress.org/support/topic/2fa-stopped-working-2/#post-16152636)
 * Status: resolved