Support » Fixing WordPress » 2FA code requested at login

  • Resolved jcpny1

    (@jcpny1)


    When attempting to login to my website as admin, I’m presented with a 2FA code entry screen. I don’t believe I ever activated 2FA. My webhost provider disable Wordfence and I was able to login. They suggested deleting and reinstalling Wordfence, which I did. On attempting to login again, I’m back to the 2FA code entry screen. I guess I’ll ask them to disable it again, but something’s wrong. Wordfence 7.4.11

    • This topic was modified 2 years ago by jcpny1.
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  • Moderator t-p

    (@t-p)

    Also, try clearing ALL cache (browser, plugins….).

    Thread Starter jcpny1

    (@jcpny1)

    Thanks. I regained access to the site and re-enabled Wordfence. It turns out 2fa was enabled. But I never did it and it was never configured, so there is no authenticator device. Strange.
    I disabled 2FA for now and all is well.

    • This reply was modified 2 years ago by jcpny1.
    • This reply was modified 2 years ago by jcpny1.
    Moderator t-p

    (@t-p)

    Glad you got it sorted 🙂

Viewing 3 replies - 1 through 3 (of 3 total)
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