Changing WordPress Support Avatar

  • Resolved IAmJohnSparks

    (@iamjohnsparks)


    7 years, 8 months ago

    I am trying to figure out how I make my WordPress Support Avatar the same as the profile image I have saved on Gravatar.

    When I go to WordPress>Support>Profile, I select Edit on the right hand menu. Then I click on the link where it says Edit your Gravatar at Gravatar.com. My picture is showing correctly on this site but is not showing the same picture on the support forums. What am I missing here and what do I need to do?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    7 years, 8 months ago

    It needs to match the email address you use in your profile on wp.org.

    Thread Starter IAmJohnSparks

    (@iamjohnsparks)

    7 years, 8 months ago

    Steve, are you saying that the email address that I am using on the backend of my site when you go to general settings should match the email address that I have listed in my contact information on Gravatar? This is how I have it or am I not understanding? Thank you for your help.

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    7 years, 8 months ago

    The gravatar is matched to the email address that you use in in wordpress.org profile, not what you’re using on your own site. You can add multiple email addresses to the image you using on Gravatar, I think, or associate the same image with multiple emails.

    Thread Starter IAmJohnSparks

    (@iamjohnsparks)

    7 years, 8 months ago

    Thank you for your help. Perhaps I am still not understanding. I logged into my WordPress.org support profile and my email address was not the same as the one on Gravatar so I changed it to match. the picture is still not showing. What am I doing wrong?

    Thread Starter IAmJohnSparks

    (@iamjohnsparks)

    7 years, 8 months ago

    WOW, ok think we got this one resolved! You’re awesome. Are you ready for my next issue Steve?? See if you can figure this out or know someone who can?? I appreciate you. Here is the link:

    https://wordpress.org/support/topic/different-logo-being-displayed-on-desktop-and-mobile-device?replies=1

Viewing 5 replies - 1 through 5 (of 5 total)
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