Viewing 9 replies - 1 through 9 (of 9 total)
  • Thread Starter Gemini23

    (@gemini23)

    For information… a url where the counter isn’t working
    https://goo.gl/oqceUG

    I got exactly the same problem as you. Any news to it?

    Yes I am having the same problem – just showed up today – post example below where this is happening. We are promoting it on Facebook right now and would like to see the share count – any idea if this is being addressed? Thank You.

    http://cosmicawareness.info/part-human-part-animal-chimeras/

    Plugin Author micropat

    (@micropat)

    The core AddToAny fix for today’s Facebook counts issue is rolling out now:

    Rolling out a fix for missing Facebook counts today. Should be fully deployed over the next 48 hours.

    You can see the fix immediately by hard-reloading a page with AddToAny on it or clearing your browser’s cache.

    Thread Starter Gemini23

    (@gemini23)

    What is “hard-reloading a page with AddToAny”?

    Also – is this just Facebook counts? as it appears to be all social counts…

    I have the same problem. Google+ share did not count.

    Got the same problem – good to see you are working on it 🙂

    Still not working. One of my clients: http://www.naturalhealth365.com uses AddToAny and every day when they post their article, the Facebook counter IMMEDIATELY reports 536 shares on Facebook on every single article they post. Here’s a message from them about how they “fix” it every day:

    When I went to the home page of our site, I noticed that my scheduled blog post article for today had 536 FB shares. This is the same ‘random’ number that’s been applied for the last few days as soon as the article gets published. So…

    To fix it, I log into WP and I go to the social sharing section within Yoast SEO for the blog post and I plugin the featured image url to the FB image upload section and then (and only then), once I update the post, the AddToAny Facebook shares report number changes to “1” – I guess resetting itself?

    Any idea what’s happening?

    This has never been a problem before using Yoast SEO and AddToAny; anyone else have this issue?

    Plugin Author micropat

    (@micropat)

    Just a quick note that this rare AddToAny-side issue was fixed.

    99% of the time issues with Facebook counts are between the site itself and Facebook. Use Facebook’s sharing debugger to see exactly what Facebook sees for your pages (and to force FB to look again at a perviously-shared page):
    https://developers.facebook.com/tools/debug/sharing/

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Counter number not displaying’ is closed to new replies.