Email not being delivered – Solved
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I wanted to share my experience as I have seen similar posts of problems and struggling with this for over a month. If you are having trouble getting mail to send out, turn off “Enable sender information in email footer.” found in Advanced->Advanced Email Settings. (Along with the standard recommendations of reply-to and return-path settings)
Something… Somewhere changed about a month ago and any email leaving my host (Bluehost) with that kind of information in the footer gets dropped. Bluehost insists it leaves their server but somewhere between them and every email I tried would not receive it. Except what went into their email inbox. Since every email address at this domain gets forwarded to other email addresses not on the domain, this was not immediately obvious.
I zeroed in on the problem after a combination of knowing that confirmation and test emails from FS Contact Form went out fine and then a similar install on a different host would get the email out to everybody but what went through the initial host. Then pondering what might be different that might trigger a drop.
I suspect everyone that went to CF7 found success as it doesn’t have this information at the bottom by default. When I tried CF7 I foolishly tried to make it look as much as possible to my original email and coded that into the message. So it still got dropped.
I hope this helps someone.
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