• Resolved joefinnerty_123

    (@joefinnerty_123)


    using current version of plugin 3.1.5 & current version of wordpress 4.5.3. Client has been using this plugin to send manual emails to roughly 175 email addresses. It has worked perfectly for almost a year.
    July 23rd 2016 was the last successful email delivery to all addresses. Now it doesn’t send email. Tried all the documented tests nothing works not even to one email address. It uses a remote google account. i can send tests to myself from the website but not with the plugin. Other plugins also send notifications for security & backup purposes and these work fine. Deactivated plugins still didn’t work. Send test emails from google account everything worked. i am at a loss for what to do next. Any help would be appreciated

    https://wordpress.org/plugins/email-subscribers/

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author storeapps

    (@storeapps)

    @joefinnerty_123,

    Can you please confirm that you have checked and followed all the steps that are mentioned over here : New Post Notification Emails are not being received by Subscribers??

    Thread Starter joefinnerty_123

    (@joefinnerty_123)

    did all of that

    Thread Starter joefinnerty_123

    (@joefinnerty_123)

    double checked MX records:
    1 ASPMX.L.GOOGLE.COM
    5 ALT1.ASPMX.L.GOOGLE.COM
    5 ALT2.ASPMX.L.GOOGLE.COM
    10 ASPMX2.GOOGLEMAIL.COM
    10 ASPMX3.GOOGLEMAIL.COM
    =============================================
    shut down other plugins for conflict check
    ============================================
    other plugins can send email successfully
    ============================================
    tested emails directly from google account all good
    ===================================================

    Plugin Author storeapps

    (@storeapps)

    @joefinnerty_123,

    Use any of the freely available SMTP plugins and then try sending emails via that and let us know if that works.

    Thread Starter joefinnerty_123

    (@joefinnerty_123)

    Test directly from plugin WP Mail SMTP using php mail worked.

    Test directly from plugin WP Mail SMTP using SMTP errored.(See Below)

    In both cases PHP MAIL/SMTP)Test from email subscribers plugin says it was sent but wasn’t.
    =================================================================
    2016-08-06 12:55:40 Connection: opening to localhost:25, timeout=300, options=array (
    )
    2016-08-06 12:55:40 Connection: opened
    2016-08-06 12:55:40 SMTP -> get_lines(): $data is “”
    2016-08-06 12:55:40 SMTP -> get_lines(): $str is “220-siteground327.com ESMTP #7 Sat, 06 Aug 2016 07:55:40 -0500

    2016-08-06 12:55:40 SMTP -> get_lines(): $data is “220-siteground327.com ESMTP #7 Sat, 06 Aug 2016 07:55:40 -0500

    2016-08-06 12:55:40 SMTP -> get_lines(): $str is “220-We do not authorize the use of this system to transport unsolicited,

    2016-08-06 12:55:40 SMTP -> get_lines(): $data is “220-siteground327.com ESMTP #7 Sat, 06 Aug 2016 07:55:40 -0500
    220-We do not authorize the use of this system to transport unsolicited,

    2016-08-06 12:55:40 SMTP -> get_lines(): $str is “220 and/or bulk e-mail.

    2016-08-06 12:55:40 SERVER -> CLIENT: 220-siteground327.com ESMTP #7 Sat, 06 Aug 2016 07:55:40 -0500
    220-We do not authorize the use of this system to transport unsolicited,
    220 and/or bulk e-mail.
    ===================================================================

    Thread Starter joefinnerty_123

    (@joefinnerty_123)

    php mail works directly from the test page of the SMTP plugin.

    smtp does not work at all.

    Nothing works from the plugin, still.

    Thread Starter joefinnerty_123

    (@joefinnerty_123)

    setup Gmail SMTP for OAuth 2.0 mechanism for SMTP authentication

    sent a test email from the Gmail plugin which was successful

    sent a test email to myself from the Email Subscriber & Newsletter plugin ( this is the plugin that won’t work ) this was also successful.

    sent a test from multiple addresses from from the Email Subscriber & Newsletter plugin ( this is the plugin that won’t work ) 504 gateway error. got no email from google about too many attempts.

    sent another test message from the gmail plugin see below

    Auth method requested: XOAUTH2
    Auth methods available on the server: LOGIN,PLAIN,XOAUTH2,PLAIN-CLIENTTOKEN,OAUTHBEARER,XOAUTH
    CLIENT -> SERVER: AUTH XOAUTH2 dXNlcj1pbmZvQG55Y21pZHdpdmVzLm9yZwFhdXRoPUJlYXJlciB5YTI5LkNpODNBLWFYMFdXSHNEVUx0WXpDd0J0R01oVmoxZkR0M2dCV1dMYVRkVkJlWElHSWJvSk9iVldvb3R3QkZQWjBvZwEB
    SMTP -> get_lines(): $data is “”
    SMTP -> get_lines(): $str is “334 eyJzdGF0dXMiOiI0MDAiLCJzY2hlbWVzIjoiQmVhcmVyIiwic2NvcGUiOiJodHRwczovL21haWwuZ29vZ2xlLmNvbS8ifQ==”
    SERVER -> CLIENT: 334 eyJzdGF0dXMiOiI0MDAiLCJzY2hlbWVzIjoiQmVhcmVyIiwic2NvcGUiOiJodHRwczovL21haWwuZ29vZ2xlLmNvbS8ifQ==
    SMTP ERROR: AUTH command failed: 334 eyJzdGF0dXMiOiI0MDAiLCJzY2hlbWVzIjoiQmVhcmVyIiwic2NvcGUiOiJodHRwczovL21haWwuZ29vZ2xlLmNvbS8ifQ==
    SMTP Error: Could not authenticate.
    CLIENT -> SERVER: QUIT
    SMTP -> get_lines(): $data is “”
    SMTP -> get_lines(): $str is “454 4.7.0 Too many login attempts, please try again later. i191sm6596344itf.13 – gsmtp”
    SERVER -> CLIENT: 454 4.7.0 Too many login attempts, please try again later. i191sm6596344itf.13 – gsmtp
    SMTP ERROR: QUIT command failed: 454 4.7.0 Too many login attempts, please try again later. i191sm6596344itf.13 – gsmtp
    Connection: closed
    SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting

    Thread Starter joefinnerty_123

    (@joefinnerty_123)

    what happens if an email address in the list is undeliverable?

    Thread Starter joefinnerty_123

    (@joefinnerty_123)

    cron doesn’t seem to work either

    setup:

    for email plugin

    0 0 * * * /bin/wget -O /dev/null https://nycmidwives.org/?es=cron&guid=kdfsxe-winrvs-syuklm-uslkbv-toayuc

    0 */3 * * * /usr/local/bin/php /home/nycmidwi/public_html/wp-cron.php

    wp-config

    /**************************** JTF ADDED **********/
    define(‘DISABLE_WP_CRON’, ‘true’);
    /**************************** END JTF ADDED **********/
    /**************************** JTF ADDED **********/
    define(‘ALTERNATE_WP_CRON’, true);
    /**************************** END JTF ADDED **********/

    Plugin Author storeapps

    (@storeapps)

    @joefinnerty_123,

    For 504 gateway error, you would need to contact your Host Provider / System Administrator.

    Also, this is a public forum. So, kindly do not put sensitive information here (example, your cron url).

    cron doesn’t seem to work either

    Because you have disabled cron via this line : define('DISABLE_WP_CRON', 'true');

    Can you please tell us why you have used this : define('ALTERNATE_WP_CRON', true);

    For further communication on this, please write to us from here.

Viewing 10 replies - 1 through 10 (of 10 total)
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