Support » Plugin: BBQ Firewall – Fast & Powerful Firewall Security » Firewall is Blocking Cloudflare IP Addresses?

  • Resolved TheSeoGuy

    (@theseoguy)


    Hi Jeff

    Loaded BBQ on a site which also runs Cloudflare CDN. Google Search Console is now reporting 522 Server Errors. When I tried the Console’s “Fetch” option, the response is “Unreachable.”

    When I “pause” Cloudflare for that site and use “Fetch” the result changes to “Complete.”

    The firewall appears to give Google the 522 error, but for a human user the page loads normally. I could also spider the site with Screaming Frog and all pages report status code 200.

    Any idea how I could resolve this?

    Kind regards
    Ben

    https://wordpress.org/plugins/block-bad-queries/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Jeff Starr

    (@specialk)

    Hi Ben,

    Sorry for the late response, I just got back from out of town.

    Regarding Cloudflare, I wish I could help but I have never used it. If you wanted to troubleshoot, I could maybe outline a few steps you could try, but the easiest thing to do would be deactivate the plugin to ensure nothing from Cloudflare is blocked.

    Thread Starter TheSeoGuy

    (@theseoguy)

    Hi Jeff

    No problem, we all need weekends off!

    At the moment, I’ve “Paused” Cloudflare, and kept BBQ active.
    That resolves the 522 Error issues for Google

    I was wondering if the Pro version of BBQ – which I think allows whitelisting IP addresses – might solve the problem.

    What do you think?

    Cheers
    Ben

    Plugin Author Jeff Starr

    (@specialk)

    Hi Ben,

    Actually whitelisting IPs is a feature that I’ll be adding this week to the next version of BBQ Pro, so it should be available very soon. And yes I think that should resolve the issue (and give you better protection as well).

    I’ll follow-up on this thread when the new version is available.

    Thread Starter TheSeoGuy

    (@theseoguy)

    Thanks Jeff, much appreciated

    Hi;

    I work for CloudFlare, so maybe I can help. In order to ensure your IP is being recorded accurately within CloudFlare my recommendation would be to install Mod_Cloudflare on your server.

    This will ensure that CloudFlare and Apache will play nicely together, whether it comes to IP Address logging, accurate IP address detection or Flexible SSL. A lot of webhosts have this pre-installed.

    Plugin Author Jeff Starr

    (@specialk)

    Hi Ben,

    Just to follow up with this, IP-whitelisting is now an included feature of BBQ Pro (as of v1.5). Should be released within the next couple of days. Thanks for the feedback on this.

Viewing 6 replies - 1 through 6 (of 6 total)
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