• Resolved wisnu0825

    (@wisnu0825)


    Hello,

    I have an issue on AddToAny standalone buttons, which is that when either the standalone WhatsApp or Line button is clicked, it opens new tab to the site homepage with fragment identifier either [homepage-url]#whatsapp or [homepage-url]#line. This only occurs on some devices, such as iPhones. However, when I try to share it with WhatsApp or Line button via the universal button, it works well.

    Please try sharing this blogpost with WhatsApp or Line standalone buttons from an iPhone to duplicate the issue: Blog Post.

    Your support would be much appreciated.

    https://wordpress.org/plugins/add-to-any/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author micropat

    (@micropat)

    Try deactivating any “mobile” plugins that might overwrite/intercept touch events. If you find an issue, please report it to that plugin’s author.

    Thread Starter wisnu0825

    (@wisnu0825)

    On point. Thank you so much for your support!

    Hello,

    I am having the exact same issue. I have been unable to solve this. Can anyone please provide assistance?

    Thread Starter wisnu0825

    (@wisnu0825)

    @ndreweonardi You could try to deactivate any mobile plugins, such as WPtouch in my case, and see whether the issue persists. When you find the culprit, try to report it to that plugin’s author to fix the problem with overwriting/intercepting other plugin touch events.

Viewing 4 replies - 1 through 4 (of 4 total)
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