That’s indeed not the expected behaviour.
Could you try to go to this page, and reset both unshared connections?
https://wordpress.com/sharing
If that doesn’t help, could you post your site URL here, so I can have a look at your Publicize settings?
If you want it to remain private, you can also contact us via this contact form:
http://jetpack.com/contact-support/
Sure thing, and thanks!
I removed and re-added the unshared connections, and it’s still happening. http://www.macobserver.com is us, and this tweet should not have been posted (because the article was published by someone else).
Thanks for the extra details.
I can see the issue on your site, but I’m not able to reproduce at the moment.
Could you tell me more about your setup? Do you happen to use editorial plugins, or anything allowing you to assign authors to a specific post, or customize author values?
Could you walk me through the steps you followed to publish that post?
Thanks!
Hey Jeremy,
I’m actually the main developer in the site and we are using the Edit Author Slug, https://wordpress.org/plugins/edit-author-slug/, plug-in on the site. We are not using any other editorial plug-ins or ones for assigning specific authors to specific posts.
Thanks for the extra details!
I’m not familiar with the Edit Author Slug plugin; is there any chance you could run a test without it, and see if that solves the issue?
If that’s not possible, or if that doesn’t help, let me know.
It would also help if you could walk me through the steps the authors usually follow to publish a post, so I can try to reproduce the exact same steps.
Thank you.
I think we can temporarily disable the plug-in and run a test, yes. I’ll try to get back to you soon with our findings. @macobserver will have to cover the steps he used to make the post.
Thanks, Jeremy. We’ll run a test today. As for the steps, it’s really nothing different than I’ve done on any other wordpress install. We populate the content, of course, and then hit Publish. Sometimes we edit the date to schedule a future post, sometimes we click “Edit Details” on Jetpack’s Publicize to change that, but other times we leave them all at defaults. I don’t *think* we’re doing anything out of the ordinary on this.
We disabled the Edit Author Slug plugin, no change. Unshared accounts still get everything published by anyone.
In case it helps, here are the other plugins we’re running:
Advanced Custom Fields PRO
Kismet
Basic Comment Quicktags
Google CSE
Gravity Forms
WooCommerce
WordPress Social Login
Yoast SEO and News
Additionally, we have added some of our own functionality through a single, custom plugin. @maccast knows more about the specifics of that (because he wrote it!). We can dig into it, of course. Can you tell us what hooks we should be looking at to see if we broke something there?
As I mentioned, the Publicize UI on the edit post pages all looks fine: authors only see Shared or their own. It’s just when publishing that all of them get used.
Thanks so much, Jeremy!
Would you be willing to install Jetpack’s latest Release Candidate, scheduled to be released next week?
https://jetpack.com/beta/
It might help fix this synchronization issue.
Let me know how it goes.
Thanks, Jeremy. And no problem. We installed the latest beta (4.2-rc1) and then reset the unshared connections. Still the same result: full tweets went out everywhere. What else can we try to help narrow this down?
As @macobserver mentioned we are using a custom theme plug-in that has a lot of custom functionality. It’s possible that I’m calling a hook or filter that could be interfering with this feature. Is there a hook or filter that I might check for in out code that could conflict with Publicize?
@jeremy – perhaps worthy of a different thread, but since installing the beta, Publicize no longer works at all on our custom posts. Regular posts, however, are still going out to all (even unshared) connections.
Thanks for giving that a try!
Could you try clicking on “Perform Full Sync” at the bottom of this page?
https://wordpress.com/settings/
Once you’ve done so, try publishing a new post and let me know how it goes.
It’s possible that I’m calling a hook or filter that could be interfering with this feature.
Are some of those functions used to customize Jetpack’s Publicize module, or the author information on your site?
since installing the beta, Publicize no longer works at all on our custom posts. Regular posts, however, are still going out to all (even unshared) connections.
Thanks for the report! Are those custom posts Custom Post Types? Do they live in their own menu in your dashboard?
Are those custom posts Custom Post Types? Do they live in their own menu in your dashboard?
I ran some tests, and can confirm that this is an issue with the Beta. We’re working on a fix right now!
Thanks for giving that a try!
Could you try clicking on “Perform Full Sync” at the bottom of this page?
https://wordpress.com/settings/
Once you’ve done so, try publishing a new post and let me know how it goes.
I looked but don’t see the “Perform Full Sync” option at all. I tried a few accounts that have different Jetpack-enabled sites and… still don’t see it. It asks me to select a site, and then when I select it I get a screen full of different options, but nothing about Sync. Maybe I’m looking in the wrong spot?
