Hosting appears not to support wordpress?

  • kiizzzy

    (@kiizzzy)


    7 years, 9 months ago

    I work for a small non-profit and to save money we switched our web hosting to our internet provider from bluehost. Our website just came back online after the switch, and all the permalinks are disconnected on the side bar and when I am logged in there isn’t the bar on the top of the screen with “customize” so I can update the links. It seems like maybe the new host doesn’t support it? It’s Century Link. My manager said she talked with a tech guy and they supposedly support it. If so, is there anyway I can get the site to work? I am not fluent in code I am self taught and only know the super basics.

    Our website is chsrc.org

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  • stevethebeef

    (@stevethebeef)

    7 years, 9 months ago

    Hi Kiizzzy.

    Looks like the migration of the wordpress site did not went well. Maybe the wordpress installation on your new hosting provider is not set to use permalinks or something is wrong with the htaccess.
    Can you check if the permalink setting is enabled?
    (https://codex.wordpress.org/Using_Permalinks)

    From what i saw on the web site of your new hoster, the setup should be fine for wordpress…

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    7 years, 9 months ago

    If your permalinks are not working, ask your web host to make sure that .htaccess is processed and mod_rewrite is installed and active.

    I also note that the site is “X-Powered-By:PHP/5.4.45-0+deb7u4”. Please ask the host to upgrade PHP to the current 5.6 release.

    Just as any FYI, if your organization is a 501(c)(3), many of the leading hosts, including Dreamhost, offer free hosting.

    Also, you have an error that affects your styling:

    Font from origin 'http://chsrcorg.sites.qwestoffice.net' has been blocked from loading by Cross-Origin Resource Sharing policy: No 'Access-Control-Allow-Origin' header is present on the requested resource. Origin 'http://www.chsrc.org' is therefore not allowed access. The response had HTTP status code 404.
(index):163 GET http://chsrcorg.sites.qwestoffice.net/covanent/fonts/Signika-Bold.ttf
Viewing 2 replies - 1 through 2 (of 2 total)
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