Andrew Nevins
(@anevins)
WCLDN 2018 Contributor | Volunteer support
@tutmaninc? If that’s a membership code you’ve posted then can I ask you redact it?
Edit: It has been redacted.
Moderator
Jan Dembowski
(@jdembowski)
Forum Moderator and Brute Squad
I just purchased the plugin today.
For pro or commercial product support please contact the author directly on their site.
As the author is aware, commercial products are not supported in these forums. As you are their customer I am sure they will have no problem supporting you there.
*Looks*
Ok, that’s not good.
@web-able You’ve made a mistake. On your Codecanyon page for your commercial plugin you send users to these forums.
https://codecanyon.net/item/betpress-betting-game-plugin/14264383/support
I’m not on the plugin’s team but I know that’s a good way to get your plugin removed from the repository here. You cannot support your customers in these volunteer support forums. That’s unfair to the commercial authors who play by the rules.
When do you think you can correct that?
@tutmaninc, contact me via email office [at] web-able [dot] com
@jan Dembowski, I am sorry, I wasn’t aware of these restrictions. Please remove your comment from here and the reply I am typing right now. Also, edit my post in the sticky topic saying that the forums are only supporting the Lite version or open the topic so I can edit it by myself.
