Sudden fatal error

  • Resolved bonzo01

    (@bonzo01)


    7 years, 9 months ago

    So I’ve been using NinjaFirewall for months now, and it has been working great, until today. All of a sudden I’m getting a fatal error saying: “Unable to communicate with the firewall. Please check your PHP INI settings. Review your installation, your site is not protected.”

    The php ini file has not been changed so I’m not sure what’s going on. I’m also getting file check detection alerts on email as usual, so it hasn’t totally shut down, but when I try to reach the NinjaFirewall settings in my admin panel the plugin seems to want to install NinjaFirewall, as if it wasn’t installed. But it is still listed and activated under installed plugins. And as I said, it worked fine until recently.

    I just noticed there was an upgrade to the plugin as well. I’m able to update, but still getting the fatal error.

    https://wordpress.org/plugins/ninjafirewall/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author nintechnet

    (@nintechnet)

    7 years, 9 months ago

    Hi

    Are you using a php.ini or .user.ini? Can you double check the NinjaFirewall auto_prepend_file directive in that file to make sure it is enabled and pointing to the correct script?

    You can also test your config with that script: http://nintechnet.com/share/wp-check.txt

    Thread Starter bonzo01

    (@bonzo01)

    7 years, 9 months ago

    Sorry, didn’t mean to say php.ini there as I’m using .user.ini. To be honest I don’t know the difference 🙂 What I meant to say was that the .user.ini hasn’t been changed since the plugin was working and that the auto_prepend_file directive is pointing to ..ninjafirewall/lib/firewall.php. The full path of course and it looks correct, as it did before when it was working.

    But I did the test and under auto_prepend_file is says “none” and that NinjaFirewall is not loaded.

    Plugin Author nintechnet

    (@nintechnet)

    7 years, 9 months ago

    Can you ask your host if they made changes to PHP lately (upgrades, new restrictions etc)? That could be the reason why you get problems although you did not change anything.

    You could also try to rename the ‘.user.ini’ to ‘php.ini’ and run the test script again.

    Thread Starter bonzo01

    (@bonzo01)

    7 years, 9 months ago

    Tried the rename, but got the same result. Also talked to my host, but there have been no changes lately.

    So I went ahead and uninstalled and reinstalled the plugin. And now it works. No errors and I can once again access all the settings. Weird, but I guess it’s working again 🙂

Viewing 4 replies - 1 through 4 (of 4 total)
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