Support » Plugin: AGCA - Custom Dashboard & Login Page » No License Key Sent

  • Resolved g2mobile

    (@g2mobile)


    We ordered the iTheme several hours ago and never received the License Key – on the PayPal email with the transaction ID. Our client is down our necks for his new Admin panel but we NEED that license!

    We’ve sent multiple support emails as well with no response as of yet!

    https://wordpress.org/plugins/ag-custom-admin/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi,

    We use third party email delivery service and it seems that your confirmation email didn’t pass through it. We have sent you a couple of additional direct emails with the license key, please kindly check your inbox and Junk folder, just in case. This is a very very rare case, but it’s possible since our email service provider does not give us 100% delivery guarantee.

    We are very sorry for the inconvenience, if there is anything else we can do for you, please let us know.

    Thanks,
    WAP support

    Thread Starter g2mobile

    (@g2mobile)

    Oh hey no worries at all. I know it’s a rare case and I do appreciate the quick turnaround. We received the license 🔑 via email – thanks for sending that over!

    Thanks for the update. Feel free to contact us back if you need anything.

    Kind regards,
    WAP support

Viewing 3 replies - 1 through 3 (of 3 total)
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