Big Problem: Thousand separator messes up conversion value!

  • Resolved TonyBahama

    (@tonybahama)


    7 years, 10 months ago

    Hi!

    I’ve just installed the premium version of your plugin, and it unfortunately messed up my conversion value data.
    We use HUF as currency, and has a different thousand separator set up in WooCommerce ( a dot –> . ). This however messed up the conversion value passed by the pixel.
    Instead of 5 480 –> It sends 5.480 –> which is 5 Ft + .480

    The other 2 plugins I tried before did not have this problem.

    Please solve this problem ASAP as we cannot track campaigns right now!

    Thanks

    https://wordpress.org/plugins/pixelyoursite/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author PixelYourSite

    (@pixelyoursite)

    7 years, 10 months ago

    Hi,

    As I already told you on our website support, we will take a look into this and come up with a solution.

    Since this is topic is related to the premium version of the plugin, I will close it here and keep it open on our pro support.

    Plugin Author PixelYourSite

    (@pixelyoursite)

    7 years, 10 months ago

    This potential error in the pro version is now fixed.

    Thanks for letting us know about it.

    Thread Starter TonyBahama

    (@tonybahama)

    7 years, 10 months ago

    Awesome support! Thanks for the quick help!

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    7 years, 10 months ago

    Side note:

    I’ve just installed the premium version of your plugin

    @pixelyoursite When someone posts about the “premium” or “pro” version here please direct them to your site. As you may be aware, commercial products are not supported in these forums. I am sure they will have no problem supporting your customers on your own site.

    Plugin Author PixelYourSite

    (@pixelyoursite)

    7 years, 10 months ago

    Thanks Jan Dembowski, I think that I did that in my first message here.

    I did posted an update thinking that, since the topic was started anyway, it is the polite thing to do. Sorry if that was against the rules.

    Support for the premium version is always available on our site.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Big Problem: Thousand separator messes up conversion value!’ is closed to new replies.