Support » Plugin: Genesis Responsive Slider » Slider Settings Page Not Loading Properly

  • The slider works fine on my page, but the settings page for the slider stopped loading about 6 months ago and the only thing I can see is that it’s getting stuck on loading the tags in the first drop down menu for taxonomy and terms.

    It says “choose a term” and then the dropdown menu loads my categories just fine, but then at the bottom it says “all tags” and then doesn’t load any tags.

    No other slider settings will load beneath that so I can’t change the speed, page title, content limit, etc. My slider looks horrible because the text isn’t displaying properly in it. It won’t load any settings after the “Type of Content” section at the top.

    I checked and it looks like I have over 12,000 tags, which I would assume is why it can no longer load them? I tried deleting about 1,000 tags to see if that would help, but it didn’t. The slider and settings page has worked just fine for me for years, it just stopped working all of a sudden 6 months ago. Works fine or every other blog AND I deleted and reinstalled the plugin twice to make sure it wasn’t that.

    I was thinking I could just edit the plugin itself so that it doesn’t load tags after categories? Could someone please help me do that?!

    https://wordpress.org/plugins/genesis-responsive-slider/

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