Support » Plugin: Post Notif » Nothing happens when I try to submit

  • Resolved Cashlin

    (@cashlin)


    Hi there,

    I have your plugin Post Notif on my website, but I can’t get it to submit. The form literally acts like it’s completely static and does nothing. I have the from email specified as a legit domain email. I’ve deactivated all the plugins to see if there was a conflict, and that wasn’t the case. I’m using the Avada premium theme. Can you perhaps, please, see if I’ve misconfigured something?

    https://wordpress.org/plugins/post-notif/

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  • Plugin Author Devon Ostendorf

    (@devonostendorf)

    Hi Cashlin,

    Thanks for trying out Post Notif; I’m sorry it is not working for you, though. 🙁

    I don’t know if you’ve had a chance to look through the other support threads, but it sounds like you are having a nearly identical issue as was discussed here: https://wordpress.org/support/topic/subscribe-button-not-working-6

    The Avada theme may well be the culprit here, particularly if you’ve already tried deactivating all of your other plugins and Post Notif still didn’t work. If you want to absolutely confirm that this is the problem, you can (temporarily) switch to something like the Twenty Sixteen theme and see if that makes a difference.

    My other plugin, which relies heavily on AJAX, would not work well under Avada either, and from your description, it sounds as if the AJAX attached to the subscription widget is not firing, so that would be consistent with past experience.

    Unfortunately, I do not presently have the bandwidth to delve into theme code. I hope you can find another post notification plugin to work with your theme (unless you’re willing to change themes, of course 🙂 !). Obviously, if you or someone else has the time and interest to dig into the theme code and determine what is clashing, and is willing to share that info with me, I’d definitely do what I can to incorporate that into Post Notif so it’d work with Avada.

    Hope this helps (at least a little),
    Devon

Viewing 1 replies (of 1 total)
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