Plugin Author
Brian
(@brianjessee)
Hi,
Have you entered in a Google Maps API Key:
Events > Settings > API Tab > Google Maps API key
Do you still have issues with that key in place?
i will try the API Key step and let you know if it worked!
Hi,
I also have still the same problem. Tried it with and without Google Maps API Key on a clean WordPress test site with only TEC activated:
http://wp-dev.snack-it.ch/event/mein-test-event-1/
The Google map doesn’t work 🙁
And just for clarification: The Google Maps API Key should be only needed for very high traffic sites, right?
Thanks a lot and best regards,
Michael
Hi @nailedit,
Thanks for chiming in–sorry to hear you’re also experiencing issues with this. Would you mind posting a new thread with the details of your problem so we can troubleshoot your install separately? We’d like to ensure we’re able to address each user individually with respect to their unique site configuration, even for users experiencing similar (or identical) issues. (Plus, it helps to cut back on clutter, especially when activity peaks after major plugin updates!)
Thank you! 🙂
hi @brian i used api key as you told me, its still not working 🙁
Plugin Author
Brian
(@brianjessee)
Hi,
Do you have a link to the issue? It is hard to troubleshoot further without seeing it happening.
Let us know.
Thanks
Plugin Author
Brian
(@brianjessee)
I found a link in your last post and could not see any errors.
Did you try changing to another WordPress Codex Theme like Twenty Sixteen?
It would be very useful in tracking down this issue to do so.
Thanks
you don see the grey box? O.o
i tried in chrome, explorer and firefox… i get the grey box in all of them…
just like my image…. you can see the map?
this is my link
http://www.guiaproauto.com/evento/tuning-show-tour-2012/
i will try changing theme again… and let you know
@brian
I tried with the twenty fourteen theme (that’s the only one i have besides my own theme) and the problem remains.
you can see image here http://imgur.com/SBsdBxh
I deactivated all plugins except the calendar plugin and the problem persists.
I tried in another computer and the problem persist
do you have any other idea or instruction? 🙁
thanks
Plugin Author
Brian
(@brianjessee)
Hi,
I meant was I did not see any Javascript errors. I did not see the map either. Only a grey box.
I looked through all the other Google Maps tickets we have and they are had conflicts causing the issue. I am not seeing a conflict here so I am not sure what the issue is. If you did all the testing for conflicts and found nothing I am not sure what else we can do.
We are missing the reason why it is not working on your site and I am not sure how else to find it. Are you able to contact your host and see if they can help? Sometimes they can look through the error logs and find an issue.
Thanks
Hi,
I’m chiming in again 😉
I still had the same problem and observed this thread. Now as you didn’t find a solution to the problem, I went ahead and did again some testing by myself… and I found the problem (at least for me):
I used the following code in the functions.php in my child theme, to change a string in TEC (“Event Tickets” to be precise, as I was told by the TEC Pro Support here: https://theeventscalendar.com/support/forums/topic/replacing-a-wordstring-with-filter-resets-the-translation-from-de-to-en/ ):
function tribe_custom_theme_text( $translations, $text, $domain ) {
if ( 'RSVP' == $translations ) {
$translations = 'Platz reservieren';
}
return $translations;
}
add_filter( 'gettext', 'tribe_custom_theme_text', 999, 3 );
Doesn’t look like it would affect the Google Map, but it did (tested on 2 different websites): Deleted this code and the Google Map worked.
Maybe you did something similar and this information helps you too 🙂
Or maybe it gives you at least an idea, to look for any TEC customizations you made (even if they don’t seem to directly influence this Google Maps problem…).
Best regards,
Michael
Thanks for sharing the solution Michael. That is truly funky that this caused the issue, but weirder things have happened. I am not event totally certain what your code does, you’d think it would be checking if ‘rsvp’ == $text not translations. Downright odd.
If you need similar functionality still you might checkout the plugin Say What? It offers a nice GUI for altering the text snippets used on your site, and it works with virtually all plugins including The Events Calendar .
Cheers!
– Brook
To be honest, I also didn’t think too much about how the code works. It worked and I was happy.
Thanks for the “Say What?” plugin tipp. Looks like the perfect solution if you want to just customize a few text strings. Normally I like to do such small customizations manually, so I don’t have too much plugins running. But after this incident I’ll reconsider it in this case 😉
By the way, even the WooCommerce guys recommend the “Say What?” plugin: https://docs.woothemes.com/document/woocommerce-localization/
Best regards,
Michael
Hello Brian
Can you please check this site http://www.belcampo.com/event/meat-camp-jun-2017/.
I am getting the same issue map is not showing. I have checked the console and did not find any js error. Also i have used the Latest version of the plugin where i mentioned the api key in settings.
But still no luck. Please check the exact issue.
Hi Amit.
I noticed your Google Map has “-Place Order” added to it: https://cl.ly/04351a202O0C
That is not something we’ve seen before, but we’d recommend deactivating all other plugins and activating Twenty Sixteen theme and then it should work. You’ll need to troubleshoot which plugin or theme that “-Place Order” is coming from (maybe a restaurant or eCommerce plugin???)
I hope you figure it out quickly. 🙂
