Front Page Banner won't change | WordPress.org

marcelle42
(@marcelle42)

7 years, 10 months ago

When I try to change the Banner image from the theme default, the customize tools don’t work. I go to “Appearance” > “Customize” > “Banner” > “Frontpage Banner – General”. I click on “Upload”, and nothing happens. I change the radio box options and nothing happens. The “Saved” button is never active. Suggestions?

Viewing 5 replies - 1 through 5 (of 5 total)

Theme Author NimbusThemes
(@nimbusthemes)

7 years, 10 months ago

Hello – sorry to hear you’re having trouble. Which browser are you using to make the changes? I would suggest trying Chrome or Firefox. Let me know if it still does not work and we can look into it.

Thread Starter marcelle42
(@marcelle42)

7 years, 10 months ago

I have the same issue in both Chrome and Firefox (on a Mac, if that matters).

Theme Author NimbusThemes
(@nimbusthemes)

7 years, 10 months ago

Hi marcelle42 – can you send me a temporary login to your site on sales@nimbusthemes.com so I can give it a shot? You can also try disabling all plugins and then try again just to rule out a plugin conflict.

renchmat59
(@renchmat59)

7 years, 10 months ago

Thread Starter marcelle42
(@marcelle42)

7 years, 10 months ago

I’ve just added you as a user to the site. You should received your login information in an email momentarily.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Front Page Banner won't change’ is closed to new replies.

In: Themes and Templates
5 replies
3 participants
Last reply from: marcelle42
Last activity: 7 years, 10 months ago
Status: not resolved