• Resolved Bat n Ball

    (@bat-n-ball)


    Hello,

    This has been discussed a number of years ago but I do not see it specifically as a request. Please accept my apologies and then strike me down with lightening if it has been requested before!

    Some of the largest organisations, Google, Twitter, Linkedin and Facebook for example, have the option for users to self-delete their account and/or associated data. There are even plugins for WordPress admins which assist their users in this process but no such feature exists for wordpress.org.

    People have different reasons for wanting to delete their accounts – perhaps personal – but considering the above organisations and plugin developers have acknowledged it as important enough to make this option available, can I request that it also be made available on this website and also as an out-of-the-box feature in WordPress?

    Thank you,

    Paul.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    These really are two separate topics and I’ll start with the easier one.

    can I request that it also be made available on this website and also as an out-of-the-box feature in WordPress?

    I don’t think that feature should be inside the core WordPress software. With plugins yes, because someone responsible (the site administrator) would and should install that as a conscious decision and not as a built in feature.

    The reason is that user’s sometimes make poor choices about their passwords. Having that built in could result is compromised accounts having their data deleted without their knowledge.

    Deleting users and their data on a self-hosted WordPress installation should remain something that the site administrator is responsible for.

    Now for the second part.

    About the accounts in these WordPress.ORG forums: there are perfectly valid technical limitations why accounts here cannot be deleted. It breaks things here in terrible and horrific ways.

    That’s not a policy thing. Deleting accounts causes a ton of work in the back end repairing the damage. That’s unfortunate but it happens to be true.

    As you may already know, any user in these forums can edit their display name and associated profile information. For example, you can using this link.

    https://wordpress.org/support/profile/bat-n-ball/edit

    Here too.

    https://profiles.wordpress.org/bat-n-ball/edit/

    If someone wants to zap that information as well as randomize their email address to something that does not exist then that will functionally eliminate their account from being used anymore. The account will be abandoned.

    As to editing or deleting posts in the forums, that’s already covered here.

    http://codex.wordpress.org/Forum_Welcome#Deleting_.2F_Editing_Posts

    Users may edit their posts for the first 35 minutes. After that the post can’t be edited by them. There is no option for a user to delete there posts here.

    Moderators can edit or delete posts but that really is only done in extreme cases. Search engine hits are never extreme.

    *Looks*

    There are over 7 million posts in these forums going back over 11 years. Asking volunteers to handle those deletion/edit request is unreasonable. It would become a full time job just doing that. That’s who staffs these forums, it’s all unpaid volunteers.

    Thread Starter Bat n Ball

    (@bat-n-ball)

    I don’t think that feature should be inside the core WordPress software. With plugins yes, because someone responsible (the site administrator) would and should install that as a conscious decision and not as a built in feature.

    The reason is that user’s sometimes make poor choices about their passwords. Having that built in could result is compromised accounts having their data deleted without their knowledge.

    I’m sorry but I disagree. People who chose to have poor passwords shouldn’t be used as an excuse not to consider having a feature. If, like you suggest, compromised accounts could have all their user data deleted, then those compromised accounts could also have libelous or sensitive data published online in their name, regardless of a feature to delete their own account.

    Yes, it would have to be a conscious decision to install a plugin which offers users a feature to remove their own accounts, but if it was made available as an option in WordPress, you would also have to make the same conscious decision to turn it on.

    As you may already know, any user in these forums can edit their display name and associated profile information. For example, you can using this link.

    https://wordpress.org/support/profile/bat-n-ball/edit

    Here too.

    https://profiles.wordpress.org/bat-n-ball/edit/

    If someone wants to zap that information as well as randomize their email address to something that does not exist then that will functionally eliminate their account from being used anymore. The account will be abandoned.

    I understand your point, but ‘abandon’ is not the same as ‘delete’ – my suggestion was specifically to delete. There could be a multitude of different reasons people might want to delete their own accounts and/or data but ‘zapping’ their profile with some random information will not remove their posts which, for whatever reason, they may no longer wish to be made available.

    There are over 7 million posts in these forums going back over 11 years. Asking volunteers to handle those deletion/edit request is unreasonable. It would become a full time job just doing that. That’s who staffs these forums, it’s all unpaid volunteers.

    Nobody suggested volunteers go through millions of posts to handle individual deletion requests. If it is a limitation of the current system then so be it, but it would not be beyond the realms of possibility to write an automated system to do the task which is why I made the suggestion.

    In recent years, Twitter, Google, Facebook etc., have made the deletion of one’s own account a possibility and, if I’m not mistaken, ‘the right to be forgotten’ (an associated, although not identical topic) has become law in certain European countries.

    Google and the big companies might have the resources to implement such features at the drop of a hat, but the way things seem to be going with people’s privacy and personal data, maybe it’s a subject which should be kept in mind.

    If you have a business etablishment i.e in Austria//or Germany you must delete accounts//make them anonym if a user would like it because of the European privacy law.

    So you can’t say:we can’t do this because of technical limitations.

    You must do this or it would be very expensive!
    Call to order are very common in Germany. 🙁

    At de.wordpress.org I have to realize that some read support in German and also believe German//European law applies.

    It would help if the user can check immediately upon registration.

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    So you can’t say:we can’t do this because of technical limitations.

    EDIT: Clarification in BOLD.

    Sure we can. That’s because it’s a true statement in the WordPress.ORG sites and forums.

    *Drinks coffee*

    A very common reply on the Internet starts with IANAL which (as you probably know) is an acronym for I Am Not A Lawyer. I suspect you are not one either. 😉

    Here’s the moderator pre-defined reply to statements like this.

    At this time, accounts cannot be deleted at WordPress.org, it is currently a technical impossibility. You can edit your profile to remove all info, and we can even block your account if you want us to, but we cannot delete the account.

    Please do not make this topic about what you or others may think the law means or where it applies.

    I am not offering an opinion on such laws, I am stating a fact that it is not something that is possible at this time. That is not a matter of preference, this is the reality of the situation.

    As the pre-defined reply states, you do have the ability to edit your profile and remove all pertinent info. And if someone insists then the moderators will mark their account as blocked which will forbid the user from making any changes to their account.

    I’ve meant: we in Austria can’t say: we can’t delete your account because of technical limitations.
    I know that wordpress.org could do this.

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    I’m glad you “know” that, but you happen to be incorrect. Due to the way the accounts are interconnected it breaks things in horrible ways.

    Again, this is not an argument. At this time that is a statement of fact for the WordPress.ORG systems.

Viewing 6 replies - 1 through 6 (of 6 total)
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