There's no support or documentation

There are many help threads that go unanswered. Many of which would not exist if the developer made proper documentation on how to export settings or re-install this plugin.

Look: https://wordpress.org/support/topic/redirect-stopped-working-what-files-do-i-need-to-check?replies=1
https://wordpress.org/support/topic/if-theres-an-import-why-is-there-no-export?replies=1